The Noggin Blog

 

Over the last few years, companies have taken major steps to get their crisis preparedness house(s) in order. For instance, the 2016 Institute of Crisis Management (ICM) Annual Crisis Report found that only half of all global organizations had crisis management plans in place. Fast forward to this year, when Deloitte released the findings of its global survey of 500 crisis management executives. That study, “Stronger, fitter, better: Crisis management for the resilient enterprise,” showed that no less than 84 percent of companies had crisis management plans in place. Not the same sample set, to be sure, but still a major jump in crisis management preparedness. But though companies seem to have cottoned on completely to the crisis threat, they’re not out of the woods quite yet. That’s because the reality of crisis is completely different than the ersatz version you’ll find in crisis plans and simulations.

Topics: Crisis Planning, Critical Issues Management, Crisis Management, Noggin Crisis

 

When compliance aims drive your crisis planning, they do so to your detriment. I know, sounds a little counter-intuitive, especially when regulators mandate that businesses prepare emergency plans for the workplace.

Topics: Crisis Planning, Crisis Plans, Noggin Crisis, Crisis Management, Critical Issues Management

 

It’s December, and the new year approaches. But before we usher in 2019, let’s take a look back on the year in corporate crisis.

Topics: Crisis Planning, Crisis Plans, Crisis Management, Noggin Crisis

 

For retailers, the holiday season means big bucks. Last year's, the most robust in a decade, saw sales top $690 billion in the U.S. alone. Add in European sales, and that figure jumps up to one trillion dollars.

Topics: Crisis Management, Crisis Plans, Crisis Planning, Noggin Crisis

 

A run-through of what happened

How prepared are organizations to tackle critical issues and major crises? That’s the question we at Noggin alongside our partner Deloitte posed to invited customers in an inaugural series of breakfast seminars exploring the theme of overconfidence and crisis preparedness.

Topics: Critical Issues Management, Crisis Management, Crisis Planning, Crisis Plans, Work Health Safety, Risk Management, Conferences & Events, Enterprise Resilience

 

California is ablaze. Northern California’s Camp Fire has already become the deadliest in the state’s history. The Woolsey fire, rampaging through heavily-populated Los Angeles and Ventura counties, is comparable in size to the city of Denver. For crisis leaders, it’s past time to dust of those corporate crisis plans and get serious about severe weather preparedness.

Topics: Crisis Management, Noggin Crisis, Crisis Planning, Crisis Plans, Emergency Response

 

How much did corporate reputations slump during the financial crisis? A lot, at least according to industry actors at the time. For instance, when polled in 2009, 85 percent of executives agreed that the public’s trust in business had diminished.

Topics: Noggin Crisis, Crisis Management, Crisis Planning, Crisis Plans

 

GDPR has officially been on the books for a few months now. So what do the new regulations mean for the world of finance?

Topics: Crisis Planning, Crisis Plans, Noggin Crisis, Crisis Management, Critical Issues Management

 Cyber-criminals are unrelenting

The numbers in last month’s Facebook data breach were big. All told, 30 million accounts were potentially affected, with hackers stealing personal information from 14 million Facebook users. But, as big as those numbers are, the data breach is actually part of an even larger story: it’s a stark reminder, if ever we needed it, that cyber-criminals are waging a never-ending battle.

Topics: Crisis Planning, Crisis Plans, Crisis Management, Noggin Crisis

 

When it comes to data breaches, no sector is more vulnerable than retail – that includes finance, insurance, and hospitality. In the U.S. alone, 75 percent of retailers have experienced some form of data breach since opening. A whopping 50 percent of retailers experienced a breach just last year. And that’s up from 19 percent the year before – a staggering year-on-year increase.

Topics: Crisis Plans, Crisis Planning, Noggin Crisis, Crisis Management, Critical Issues Management