The Noggin Blog

crisis-plans

Crisis Management Lessons from the Semiconductor Shortage

Posted by The Brain on Jun 1, 2021 2:43:26 PM

We’re in an era of supply chain crises. The latest frontier is the semiconductor shortage, particularly a scarcity of chips needed in new car electronic systems.

How bad is it? A staggering 93 percent of carmakers think the shortage will have a severe impact on the auto industry. Ford’s CEO even thinks it’s “perhaps the greatest supply shock” he’s ever seen. Of course, the semiconductor shortage won’t be the last such shock. 

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Topics: Crisis Management, Crisis Plans, Crisis Planning, Crisis Newsletter

What’s the Role of Crisis Management in Securing Key Assets?

Posted by The Brain on Mar 2, 2021 5:01:46 PM

In the aftermath of the US Capitol attacks, critics dissected the security response – a failure to predict leading to a sluggish, reactive response. And that’s often how we review incidents of civil unrest, through the prism of security operations. But we might be missing something crucial by this limited focus – namely the role of crisis management in securing key assets. 

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Topics: Crisis Management, Critical Issues Management, Crisis Plans, Crisis Planning, Crisis Newsletter

This Mid-Pandemic Storm Season Reinforces the Importance of the Incident Command System (ICS)

Posted by The Brain on Oct 6, 2020 6:31:41 PM

Just last month, there were five named storms in the Atlantic all at once – a rarity last seen in the early 1970s. Nor is the Atlantic the only hotspot for storm activity. The interim Royal Commission investigation into last season’s bushfires also forecasted increasingly “erratic” storms hitting Australia.

For crisis leaders battered by COVID-19 yet still in the path of surging storms, it’s not only time to dust off your severe weather preparedness plans but also to get acquainted with the Incident Command System (ICS).

 

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Topics: Critical Issues Management, Crisis Plans, Crisis Planning, Crisis Newsletter

Severe Weather Emergency Planning: What business leaders need to do in 2020

Posted by The Brain on Jan 10, 2020 4:04:08 AM

 

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Topics: Crisis Management, Emergency Response, Crisis Plans, Crisis Planning, Crisis Newsletter

Remember, the Public Needs Certainty from Crisis Communications

Posted by The Brain on Dec 20, 2019 3:53:29 AM

 

In this modern, heavily mediatized age, we’ve become painfully familiar with the most common, crisis communications gaffes: the public announcements that are quickly back tracked; the press conferences more notable for the (mis)behavior of officials than the content of the statements made; and the live interviews of angry families deriding a lack of candor and communication from officials.

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Topics: Crisis Management, Noggin Crisis, Crisis Plans

How to Ensure Clients Implement Your Crisis Plans

Posted by Gunnar Habitz on Oct 29, 2019 6:50:56 AM

 

Eighty-four percent of organisations have a crisis management plan in place according to Deloitte’s global crisis survey, “Stronger, fitter, better.” Unfortunately, they don’t test those plans regularly.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Crisis Planning, Partner Newsletter

Look Out! Here comes Critical Event Management.

Posted by James BW on Mar 30, 2019 3:11:53 AM

 

Everywhere you turn, disruptive critical events are in the news – so too, the companies they affect. Just look at the Forrester report, Take A Unified Approach To Critical Event Management: the study finds that 100 percent – yes, you read that right – of companies surveyed had experienced a critical event in the last two years. That’s not even the full extent of it. Many of those companies actually dealt with multiple incidents during that time frame: the average was four, discrete critical events in a two-year period.

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Topics: Crisis Management, Incident Management, Critical Issues Management, Crisis Plans, Crisis Planning

After the Christchurch Shootings: A resource for protecting houses of worship

Posted by The Brain on Mar 28, 2019 3:43:59 AM

 

By now, we know the grizzly details of the March 15 terror attacks at the Al Noor Mosque and Linwood Islamic Centre in Christchurch, the deadliest mass shooting incident in New Zealand history. All told, fifty people were killed, and scores injured at the hands of a self-described white supremacist.

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Topics: Crisis Management, Public Safety, Security Management, Critical Issues Management, Crisis Plans

Spotlight on Boeing’s 737 Max Aircraft: What you need to know about the ongoing crisis

Posted by The Brain on Mar 20, 2019 8:21:26 AM

 

By now, most know at least the outlines of the story. In October 2018, Lion Air Flight 670 crashed into the Java Sea on a domestic route from Jakarta to Pangkal Pinang in Indonesia. All 189 passengers and crew on board were killed. Weeks later, engine failure forced a Norwegian Air Shuttle flight to make an emergency landing in Iran. And more recently, on March 10, 2019, Ethiopian Airlines Flight 302 crashed just minutes after takeoff from Addis Ababa, Ethiopia on its way to Nairobi, Kenya. As in the case of the Lion Air crash, all 150-plus passengers and crew on board perished. The common factor between the seemingly isolated incidents? The aircraft in all three flights belonged to a relatively new line of planes: the Boeing 737 Max 8.

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Topics: Crisis Management, Incident Management, Critical Issues Management, Crisis Plans, Crisis Planning

This Year, Take Your Crisis Management Training to the Next Level

Posted by The Brain on Jan 9, 2019 6:11:17 AM

We’ve said it time and again, but comprehensive, crisis management planning, while essential, is only the first step towards crisis preparedness. No matter how brilliant, dynamic, or intuitive your crisis plan is, when the time comes to execute, staff still needs to be comfortable performing assigned tasks. And that entails, regular training in crisis-like conditions. How, then, to create those conditions?

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans

Crisis Planning Isn't for the Box Tickers

Posted by James BW on Dec 28, 2018 6:29:13 AM

 

When compliance aims drive your crisis planning, they do so to your detriment. I know, sounds a little counter-intuitive, especially when regulators mandate that businesses prepare emergency plans for the workplace.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Crisis Planning

2018: The Year in Corporate Crisis

Posted by The Brain on Dec 20, 2018 3:00:00 AM

 

It’s December, and the new year approaches. But before we usher in 2019, let’s take a look back on the year in corporate crisis.

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Topics: Crisis Management, Noggin Crisis, Crisis Plans, Crisis Planning

Developing a Crisis Management Plan for the Holidays

Posted by The Brain on Dec 6, 2018 4:33:49 AM

 

For retailers, the holiday season means big bucks. Last year's, the most robust in a decade, saw sales top $690 billion in the U.S. alone. Add in European sales, and that figure jumps up to one trillion dollars.

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Topics: Crisis Management, Noggin Crisis, Crisis Plans, Crisis Planning

With Fires Back in the Headlines, It's Time to Read up on the Incident Command System

Posted by The Brain on Nov 22, 2018 3:00:00 AM

 

California is ablaze. Northern California’s Camp Fire has already become the deadliest in the state’s history. The Woolsey fire, rampaging through heavily-populated Los Angeles and Ventura counties, is comparable in size to the city of Denver. For crisis leaders, it’s past time to dust of those corporate crisis plans and get serious about severe weather preparedness.

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Topics: Crisis Management, Noggin Crisis, Emergency Response, Crisis Plans, Crisis Planning

Ten Years Later: Companies are still paying a steep reputational toll for the financial crisis

Posted by The Brain on Nov 8, 2018 3:00:00 AM

 

How much did corporate reputations slump during the financial crisis? A lot, at least according to industry actors at the time. For instance, when polled in 2009, 85 percent of executives agreed that the public’s trust in business had diminished.

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Topics: Crisis Management, Noggin Crisis, Crisis Plans, Crisis Planning

GDPR Comes for the Financial Industry

Posted by The Brain on Nov 2, 2018 9:40:01 AM

 

GDPR has officially been on the books for a few months now. So what do the new regulations mean for the world of finance?

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Crisis Planning

The Rash of Recent Data Breaches Show the Need for Crisis Management Planning

Posted by The Brain on Oct 25, 2018 2:14:19 AM

 Cyber-criminals are unrelenting

The numbers in last month’s Facebook data breach were big. All told, 30 million accounts were potentially affected, with hackers stealing personal information from 14 million Facebook users. But, as big as those numbers are, the data breach is actually part of an even larger story: it’s a stark reminder, if ever we needed it, that cyber-criminals are waging a never-ending battle.

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Topics: Crisis Management, Noggin Crisis, Crisis Plans, Crisis Planning

Quantifying the Data Breach Threat to Retail

Posted by The Brain on Oct 17, 2018 8:35:27 AM

 

When it comes to data breaches, no sector is more vulnerable than retail – that includes finance, insurance, and hospitality. In the U.S. alone, 75 percent of retailers have experienced some form of data breach since opening. A whopping 50 percent of retailers experienced a breach just last year. And that’s up from 19 percent the year before – a staggering year-on-year increase.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Crisis Planning

Picking Your School’s Severe Weather Emergency Response Team

Posted by The Brain on Oct 5, 2018 4:09:26 AM

 

Team-driven operational planning is the key to most successful incident response efforts, even severe weather emergency response. For instance, the people on your school’s severe weather emergency response team will be the ones helping you craft, implement, and refine your plan. Here’re some tips to help you choose wisely:

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Universities, Crisis Planning

Understanding the Product Recall Threat

Posted by The Brain on Sep 19, 2018 6:53:49 AM

 

Selling goods on the market? Then you know the product recall threat can’t be understated. Defective products are already a leading cause of liability loss, according to insurance giant, Allianz. And the overall toll of consumer goods incidents to (just) the U.S. economy: $1 trillion plus per year. You can’t make this stuff up.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Crisis Planning

Why Crisis Management Planning Isn’t Enough

Posted by The Brain on Sep 12, 2018 7:59:10 AM

 

Businesses aren’t playing around, waiting for crisis. At least, not any more. As the crisis threat grows in kind and intensity, organizations in all major industries have taken notice. Now, some 80 percent of business leaders believe that their organizations are only a year away from a potential crisis. 

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Topics: Crisis Management, Noggin Crisis, Crisis Plans, Crisis Planning

Why Master School Emergency Lockdown Terms?

Posted by The Brain on Sep 12, 2018 1:22:09 AM

 

Building or updating your school emergency lockdown plan? Smart move. As you probably know, during the first half of the year, the US averaged over one active school shooting incident per week. What’s more, the number of bomb threats also seems to be rising. The need for school emergency lockdown planning has never been greater.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Education and Schools, Crisis Plans, Universities, Crisis Planning

Preparing for a Campus Active Shooter Incident

Posted by The Brain on Sep 12, 2018 1:21:48 AM

 

As students of all ages head back to school this fall, one topic on administrators’ minds will be school safety, and that means preparing for the possibility of an active shooter on campus.

And preparation is becoming more important. There were 30 percent more school shootings in the U.S. during the 2017-2018 school year than in 2016-2017, and the number of guns found on campus soared by 267 percent, according to a new report from the nonprofit Educator’s School Safety Network (ESSN). The report also says that during a crisis, teachers and school administrators are often the first first responders, and if they’re not prepared, everyone is more vulnerable.

So how can schools respond effectively to an active shooter incident? We offer three key ways. 

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Topics: Crisis Management, Noggin Crisis, Education and Schools, Crisis Plans, Universities, Crisis Planning

Severe Weather Emergency Planning: What you need to know

Posted by The Brain on Sep 5, 2018 8:10:03 AM

 

One of the great unknowns, severe weather happens everywhere, at any time, causing untold devastation often with little to no advanced warning.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Emergency Response, Crisis Plans, Crisis Planning

Overcoming the “Set It, and Forget It!” Bias in Crisis Planning

Posted by The Brain on Aug 31, 2018 4:25:12 AM

 

In some contexts, like when you’re making a Rotisserie chicken, the impulse to “set it, and forget it” makes sense. It’s been market tested, after all. In other domains, like crisis preparedness, the “set it, and forget it” instinct only leads to long-term ruin. So why then do so many teams fall prey?

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Crisis Planning

6 Crisis Management Planning Essentials

Posted by The Brain on Aug 22, 2018 2:26:20 AM

 

They’ve done it. Your company has finally made that investment in crisis management planning. You’re one of the point people tasked with creating a crisis management plan.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Crisis Planning

Major Factors to Consider in Crisis Management Planning

Posted by The Brain on Aug 17, 2018 2:09:37 AM

What matters in your crisis preparation efforts? Well, understanding the stages of crisis management, for starters. Those, of course, include pre-crisis, crisis response, and post-crisis recovery. It’s during the vital pre-crisis stage that your crisis management team will undertake the bulk of its crisis management planning, putting in place the processes and procedures to deal with the effects of disruptive incidents.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans

Picking a Response Structure to Combat Active Shooter Incidents

Posted by The Brain on Aug 15, 2018 3:58:14 AM

 

Tragically, school shootings have become the norm. During the first five months of 2018, the U.S. averaged more than one school shooting per week, according to CNN.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Universities


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