So, what is operational resilience?
At its most basic, operational resilience is simply your business’ ability to adapt to (remain resilient during) times of uncertainty and stress.
Operational resilience initiatives expand upon the traditional complement of business continuity management programs, focusing on the impacts, connected risk appetite, and tolerance levels for disruption of product or service delivery to internal and external stakeholders. Sounds pretty prosaic when you put it like that. So, why are regulators interested?