The Noggin Blog

Social impact is an important driver of what we do here at Noggin. Our software platform helped organisations respond to the historic 2019/2020 bushfires. And that was before the outbreak of the novel coronavirus, which is impacting our customers, as well, especially healthcare agencies at the frontline of the epidemic response.

From the Christchurch terrorist attack to the Australian bushfires, crises this year increased in scale and impact. What does this troubling trend portend for organisational resilience in 2020 and beyond?

Identifying safety and security threats and their consequences to your clients is a key task for boutique consultancies and larger advisory firms, alike. But the safety and security technology market is growing nearly as fast as the underlying safety and protective security issues those solutions seek to address. How then to know which software solutions to recommend and how to implement them once they’ve been chosen? 

Eighty-four percent of organisations have a crisis management plan in place according to Deloitte’s global crisis survey, “Stronger, fitter, better.” Unfortunately, they don’t test those plans regularly.

The recent Noggin User Conference in Sydney brought together consultants, technology partners, and service professionals to illustrate what a best-practice customer journey looks like, from initial gap analysis to full system implementation.