The Noggin Blog

Here's what they are arguing for

When organizations need to cull information together quickly, case management makes the difference.

For safety, risk, compliance, and emergency managers, success often comes down to getting lots of information gathered and distributed quickly. That’s where case management comes in. Not only is the approach fundamentally adaptive, case management is also applicable to diverse types of complex, unpredictable work, all involving the accessing of fragmented resources (often data) to meet the fast-changing needs of clients.

The outbreak of COVID-19 has already disrupted major parts of the world economy. Working supply chains, in particular, are frayed to their breaking points, with air traffic and other forms of free movement ground to a near halt. What does it all mean for you clients and how can you support them?

Physical EOCs (Emergency Operations Centers) have proliferated in recent years. And it’s easy to see why. Physical EOCs help teams, individual organizations, and multiple agencies working in concert mobilize people and equipment for incident responses lasting the entirety of an emergency.

Why’s a place of mass gathering so difficult to pin down, even for owners and operators? The answer is more complex than you’d think. For one, place of mass gathering is a risk designation, extrinsic to the core function of the venue. Qualifying a venue as a place of mass gathering is its (high) potential to inspire terrorist attacks, which it becomes by concentrating large numbers of people.

With a surge of coronavirus cases around the world, new reports of workplace closures due to fear of exposure are emerging outside of coronavirus-epicenter, China, and outbreak hotspots like Hong Kong, South Korea, and Italy.

Case management emerges as a process of systematic problem solving

For those of us that had forgotten, the outbreak and spread of the coronavirus (COVID-19) to multiple continents should remind us that the risk of a critical global health incident must be factored into crisis and business continuity planning – and not just for companies with exposed supply chains.

The risk of the novel coronavirus to global supply chains is significant, experts say. And it’s easy to see why. For one, there is no historical precedent for the potential impact of the coronavirus on increasingly complex, global supply chains.

Social impact is an important driver of what we do here at Noggin. Our software platform helped organisations respond to the historic 2019/2020 bushfires. And that was before the outbreak of the novel coronavirus, which is impacting our customers, as well, especially healthcare agencies at the frontline of the epidemic response.