Undoubtedly, the intelligence issuing from data alerts has been crucial when responding to cyber disruptions and other incidents. But they’re such a thing as too much data.
Indeed, more than half (56 per cent) of large companies handle at least 1,000 alerts per day. With this sharp rise, serious challenges have emerged to impede the effectiveness of data alerts – many of which have to do with the kind and quality of the alerts themselves.
The data in the alerts is often considered too granular to be actionable. Coming from noisy sources, the data is often wrong or misleading, leaving responders tilting at windmills or jumping at shadows.
One of the more acute challenges, though, is the frequency of data alerts. The increasing pace of automatic notifications has created alert fatigue.
What is alert fatigue?
Alert fatigue happens when an overwhelming number of alerts desensitizes responding individuals to individual alerts – even when those alerts carry valuable information.
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