When it comes to volunteer disaster and emergency response, effectively managing resources couldn’t be more important. Your resources-be they materials, supplies, facilities, technologies, even people-are assets in every sense of the word. But they don’t get the job done alone. That’s where capabilities come in.
The main purpose of a capability-a set of differentiated skills, complementary assets, and routines-is to maximize the productivity of a resource. And that makes capability management one of the most important incident management functions there is. However, as veteran emergency managers will attest, accurately monitoring and keeping constant tabs on capabilities is far from easy. Doubly so in the volunteer disaster context.