If you’re working in crisis, then you know firsthand all about the ill effects stress has on your decision-making capabilities. Think your powerless to cope? Well, maybe someone’s told you to “keep it stupid simple.”
Not just a design concept, the “keep it simple, stupid” principle, or KISS, applies to crisis decision making as well. Just think about it – in crisis, we’d rather not deal with too many extra details when making a decision.