In 2016, Wells Fargo Bank found itself in the midst of a very public crisis, after allegations from the Consumer Financial Protection Bureau surfaced accusing the banking giant of a half-decade long fake-accounts fraud scheme.
Download the Spotlight on Crisis: Wells Fargo Fake-Accounts Incident, 2016 to read about:
• What initially happened
• How it happened & the incentives
• The fallout from the allegations and investigations
• And lessons learned