Noggin Crisis Management Software FAQs

Introduction

There are a lot of moving pieces when it comes to buying software, especially enterprise-grade software like Noggin.

We know you may have questions. Don’t worry, we’ve heard a lot of them.

That’s why we’ve compiled some of the most asked questions in this set of Noggin Crisis Management Software FAQs.

Here they are:

Integrated Resilience FAQs

How will Noggin improve our resilience posture?

Noggin understands how crisis information should be captured and reported, as well as how critical “One Single Source of Truth” can be for informed decision making and situational awareness.

All standards must be followed, protocols kept, and data recorded or made available for potential audit later.

We strive to ensure use of relevant information is timely, and actions are executed quickly and accurately. The outcome is a resilience posture, maximizing your capability to continue operations.

If we buy, how do we ensure Noggin will be the go-to place for all our employees working in resilience or managing crises?

Noggin allows organizations to manage any crisis event, which enables organizations to replace multiple systems with one comprehensive, highly scalable platform.

To that end, the platform contains hundreds of pre-built templates for all aspects of integrated resilience. Drawing on Noggin’s 15-plus years of industry expertise, the Library contains templates for forms, dashboards, workflows, lists, communications, and more.

User Experience FAQs

Is the Noggin Platform easy to use?

Noggin’s user experience is unparalleled in its ease of use.

To provide a pleasant user experience, the solution itself requires minimal training (to allow quick use) as each section is designed intuitively, with visual cues, in-dashboard guides, assistant text in fields, on-screen help, and drag-and-drop.

How configurable is the Noggin Platform?

The Noggin platform is a “platform of configuration.” That means Noggin gives full functionality for authorized end users to use hundreds of best-practice libraries, configure from templates, build custom workflows, edit dashboards, and run reports.

This configuration approach allows organizations to tailor Noggin to meet the operational expectations of their teams before, during, or after an incident.

How will Noggin get us up and running quickly?

Noggin’s resilience solution pack is preconfigured with a wide range of foundational templates. This is designed to help customers achieve functionality quickly, with only minor configuration necessary to adjust the system to their terminology and processes.

Additionally, Noggin is built entirely using no-code design tools. Nothing in the system is hardcoded, and almost everything could be changed.

Noggin is unique in that we provide our customers (with appropriate administrative authority) a similar level of access to these no-code design tools that Noggin uses to build out the solutions. This provides our customers with significant cost savings over the life of a partnership and allows organizations to implement their own innovative ideas into the system.

How do you collaborate with customers?

Noggin is all about partnering with customers. Noggin loves to collaborate with our clients to the extent that is most beneficial to both parties.

The entire product can be configured as needed to your workflows, logo(s), dashboards, business processes, etc.

Noggin has additional expertise and extensive experience with delivering best practices – we share this expertise with our clients to maximize the Noggin platform’s existing functionality or capabilities within the customer’s specific business, industry, or culture.

Plans FAQs

How do you guarantee that the process of maintaining plans and having them reviewed won’t be too time consuming?

Maintenance of plans within Noggin is simple and intuitive. And tasks within plans can be allocated to individuals or teams for completion as well as marked for completion, blocked, in progress, etc.

How does Noggin provide an effective planning capability?

With the ability to host interactive plans, incorporating workflows, checklists and reference documents, plus automatic escalations, and a range of other features, Noggin delivers plans that can be developed and tested, including trial runs as part of an exercise or for training. The comprehensive functionality makes Noggin a leader for emergency planning and response.

How does Noggin help define team roles and responsibilities?

Noggin offers a very flexible model for team members. Everyone can be addressed either directly or included as part of one or more teams. This means that contingencies and alternatives can be planned for and automatically enacted, should an individual be out of action when a crisis hits.

Security FAQs

I’m worried about security. Are you accredited to ISO 27001?

We are, too. That’s why Noggin is ISO 27001 certified.

Document Management FAQs

We’d like to automate the document review process. How can Noggin help?

Document review can be fully automated using Noggin's workflows. When actions are required, such as expiry of a document, notifications can be triggered with no input required from users or admins, so that document owners can update their documentation within specified timeframes.

How does the system track approvals to ensure changes are approved before they are released?

Noggin includes approval processes for plans, assessments, and other components of the system. It also has additional configurability to include approvals for any element of the system, including both multi-stage and/or multi-stakeholder approvals.

If you’ve got any more queries, we’re all ears. Simply request a demo and one of our helpful Solutions Experts will reach out to answer your questions and walk-through Noggin's Crisis Management Software.