The Noggin Blog

Different jurisdictions take different approaches to regulating the disability services space. Australia, for one, transitioned from block funding to a nationalised disability insurance scheme, the NDIS. And new NDIS rules now require individual providers to implement an incident management system. What are the specific NDIS incident management system requirements?

So, what is operational resilience?

At its most basic, operational resilience is simply your business’ ability to adapt to (remain resilient during) times of uncertainty and stress.

Operational resilience initiatives expand upon the traditional complement of business continuity management programs, focusing on the impacts, connected risk appetite, and tolerance levels for disruption of product or service delivery to internal and external stakeholders. Sounds pretty prosaic when you put it like that. So, why are regulators interested? 

*If you'd like to discuss your client portfolio, existing implementations, and/or how to take Noggin forward with your customers, please contact us at partners@noggin.io to schedule a meeting.

In the crisis recovery moment, clients might be turning to you to help develop or revise their crisis management plan with lessons learned from the pandemic experience. That’s great. But crisis management planning doesn’t equal full crisis lifecycle preparedness.

As we’ve learned before, once plans are developed, clients are all too likely to fall prey to major crisis planning pitfalls. How to help clients avoid the inevitable bumps along the road and ensure full crisis lifecycle preparedness?

Data from the Global Peace Index shows that civil unrest doubled over the course of the 2010s. Think only high-profile venues need to be concerned? All organisations need to prepare. Not sure how to develop your civil unrest action plan, though? 

The goal of emergency planning is to build a robust emergency response capability before a disaster even happens. However, disasters have a way of going against plan. That’s when organisations have to scramble and build out incident plans. Of course, the incident planning process isn’t without its own challenges. One of the biggest is incident assessment. 

Major risk clouds were accumulating long before the COVID-19 pandemic. However, the research shows that firms only take an interest in risk after major crises. Well, it’s never too late to leverage risk management best practices to prepare for next time. And ISO 31000 might just be key to those preparations. 

In the aftermath of the US Capitol attacks, critics dissected the security response – a failure to predict leading to a sluggish, reactive response. And that’s often how we review incidents of civil unrest, through the prism of security operations. But we might be missing something crucial by this limited focus – namely the role of crisis management in securing key assets. 

The recent Capitol riots in the US shouldn’t have surprised anyone. Civil unrest leading to attacks on places of mass gathering, particularly government buildings and other venues of high symbolic value, have only increased in recent times. How to protect these venues of mass gathering?

*If you'd like to discuss your client portfolio, existing implementations, and/or how to take Noggin forward with your customers, please contact us at partners@noggin.io to schedule a meeting.

In the age of COVID-19, cyber security incidents are on the rise. Last year saw a 400 percent increase in cyber attacks, with a staggering 80 percent of companies reporting an annual increase.

Of course, cyber risk was worsening before the pandemic, too. Insider threats alone jumped by 47 percent between 2018 and 2020. The question now is what’s your client’s plan to respond to cyber security incidents? Too much else on their plate? Here’s what your clients need to know to get prepared.

2020 was the year of the pandemic. But though COVID-19 garnered the headlines, 22 other disasters shattered records. Cumulatively, those billion-dollar disasters might say more about the future of emergency management than anything else.

What exactly?