The Noggin Blog

 

These aren’t the old days. Business leaders have finally gotten serious about managing topline risk at their companies. Just in time, too. Risk storm clouds have been gathering for a while now.

Topics: Risk Management

 

A few weeks ago, the team at Noggin attended the Australian Airports Association (AAA) National Conference, the pre-eminent aviation conference in the Asia-Pacific region. There, we learned all about the latest innovations in airport technology as well as new developments in best-practice principles.

Topics: Emergency Response, Conferences & Events, Public Safety, Airports, Emergency Management

 

For retailers, the holiday season means big bucks. Last year's, the most robust in a decade, saw sales top $690 billion in the U.S. alone. Add in European sales, and that figure jumps up to one trillion dollars.

Topics: Crisis Management, Crisis Plans, Crisis Planning, Noggin Crisis

 

AIIMS is the Australasian Inter-service Incident Management System. The nationally recognized incident management structure in Australia, AIIMS has wide command, control, and coordination applicability in fire, land management, and other emergency situations, as well as for non-emergency incidents.

Topics: Emergency Response, Emergency Task Management, Emergency Management, Incident Management

 

A run-through of what happened

How prepared are organizations to tackle critical issues and major crises? That’s the question we at Noggin alongside our partner Deloitte posed to invited customers in an inaugural series of breakfast seminars exploring the theme of overconfidence and crisis preparedness.

Topics: Critical Issues Management, Crisis Management, Crisis Planning, Crisis Plans, Work Health Safety, Risk Management, Conferences & Events, Enterprise Resilience

 

California is ablaze. Northern California’s Camp Fire has already become the deadliest in the state’s history. The Woolsey fire, rampaging through heavily-populated Los Angeles and Ventura counties, is comparable in size to the city of Denver. For crisis leaders, it’s past time to dust of those corporate crisis plans and get serious about severe weather preparedness.

Topics: Crisis Management, Noggin Crisis, Crisis Planning, Crisis Plans, Emergency Response

 

With a couple of tweets – how else? – President Trump inserted himself directly into the California wildfire crisis, blaming “poor forest management” as the cause of the “massive, deadly, and costly forest fires” and threatening, for good measure, to pull funding (presumably for federal firefighting assistance).

Topics: Crisis Management, Noggin Crisis

 

If your organization has a crisis communication plan, your team has probably thought long and hard about what you’ll say, to whom, and through what channels. If your organization, like nearly half of those surveyed by Nasdaq, has no crisis communication playbook, these are key questions to explore.^[i]  But whether your crisis team is revising the plan or building one now, remember that communication is not just about what you say. It’s also about listening to stakeholders.

Topics: Crisis Management, Noggin Crisis, Critical Issues Management

 

If you’re involved in emergency management in the U.S., you’ve probably heard of the Incident Command System (ICS). A key feature of the U.S. National Incident Management System (NIMS), ICS is an operational incident management structure that provides a standardized approach to the command, control, and coordination of emergency response in the U.S.

Topics: Emergency Management, Emergency Task Management, Emergency Response

 

Show me an executive who thinks they’ve got crisis leadership down pat, and I’ll show you someone who doesn’t have the first clue about the nature of crisis. That’s right. Crisis is nothing like you think. Of unusual-and I mean unusual-frequency and impact, a crisis, especially novel crisis, forces business leaders to take decisive steps to respond to challenges they’ve probably never confronted, without understanding the provenance of the crisis in the first place or the longer-term consequences of the crisis intervention they’re about to take.

Topics: Crisis Management, Critical Issues Management, Noggin Crisis