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Crises have become consecutive, concurrent, and compounding. Fortunately, though, best-practice resilience management literature is constantly being updated. How to incorporate that accumulated library of best practice into a resilience management program? That’s where business resilience management systems (BRMS) come in.
The rise of business resilience management systems
So, what are they?
Built in alignment with available resilience-enhancing standards, business resilience management systems bring digital technologies in business transformation, including analytics and no-code workflows, to the task of anticipating and identifying trends and preventing situations that may generate interruptions.
Simple enough. But what do they do?
Business resilience management systems provide an integrated approach to incident and risk management. They are software platforms built in alignment and/or to support compliance with a whole body of resilience management best practice, including ISO 22301, ISO 22316, and ISO 22398.
The benefits of business resilience management systems
The benefit of following the entire corpus of available best practice, not just a single standard, is that BRMS platforms are fit to manage all aspects of business continuity, crisis management and response, and operational resilience – all in a single platform.
And so, the platforms serve as comprehensive business resilience workspaces. That means they provide tools to assess business risks and impacts, coordinate responses to disruptions, and manage events from operational interruptions to system-wide crises, as well as the business as usual.
Being so comprehensive, the platforms enable organizations to replace the many (point) solutions they might otherwise use for the management of resilience matters with a single platform.
And not just for core resilience management competencies, either, i.e., business continuity, crisis management, and incident management. Using business resilience management systems allow organizations to branch out into inter-related solution areas of work safety, security, emergency and disaster management, and risk.
Besides that, BRMS platforms bring greater digitization and process automation into resilience management tasks that were formerly conducted manually. They also offer greater agility in the implementation of best-practice, resilience management programs, plans, and projects.
Business resilience management system capabilities to consider
What’s not to love?
But like with everything else in digital technology, the devil is in the details. And those details point to the following advanced capabilities to ensure improved resilience outcomes.
Those capabilities include:
- Easy to get going.Business resilience management systems have innovated, so that customers can get up and running quickly. Not custom builds, these platforms rely on no-code designer tools to allow organizations to create or modify their respective resilience workspaces, in keeping with their unique business resilience processes, without a single line of code.
- Automates key resilience processes. Nor do they just get you up and running quickly. BRMS platforms make the lives of their users easier, too, digitizing and streamlining business continuity and resilience processes, to facilitate engagement and contribution across all business units, areas, and functions.
- Enables dynamic planning.The platforms also function as plans. That means when customers need to develop plans, all the data they have previously entered seamlessly comes together. As a result, Managers don’t have to go sifting through documents to find the data they need, reducing the risk of someone referencing an out-of-date plan.
Of course, there are more resilience best practices that business resilience management systems bring to life. For the full list, download our Introductory Guide to Operational Resilience.
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