In the chaos of an incident, nothing counts more than situational awareness, the shared, real-time understanding needed to protect people and property. Yet, gaining and m...
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Latest Articles
How Retailers Can Improve Their Security Operations Centers (SOCs)
In 2026, retail is facing a perfect storm. Digital footprints have expanded. And the threat landscape has followed suit. Now, one in three consumers...
5 Strategies to Improve Crisis Communication: Enhancing organizational resilience
When a crisis strikes, effective response depends on deft information handling. In a high-stakes environment, your communication channels become a...
Third-Party Risk Management Software vs. Spreadsheets: A cost comparison
The third-party risk landscape in 2026
With cyber risk increasing, security teams have had to work harder to secure their home networks. Little did...
Rolling Out Business Continuity Management Software For Enterprise Organizations
Enterprise organizations are typically large, complex, and highly structured, composed of thousands of team members running multifaceted operations...
Challenges to Achieving Situational Awareness in Incident Management
In the chaos of an incident, nothing counts more than situational awareness, the shared, real-time understanding needed to protect people and...
4 Benefits of AI-powered SOCs
Going into 2026, organizations are experiencing a deluge of security alerts, which are short-circuiting their traditional tools and processes.
The...
The State of Retail Safety This Holiday Season
The holiday season is here, bringing an influx of customers and revenue to brick-and-mortars. But retail workers might be feeling less jolly. And...
The Value of a Mass Notification System in Ensuring Resilience
Mass notifications are key to strategic resilience
In a crisis, every moment counts. That’s why emergency communications must be quickly disseminated...
The New Cyber Security and Resilience Bill: What You Need to Know
Since 2018, the UK has been operating under the Network and Information Systems (NIS) Regulations 2018. However, with the EU replacing the original...
How AI Is Improving Emergency Preparedness & Risk Forecasting
Last month, Hurricane Melissa struck Jamaica, becoming the most powerful storm in the island’s history. Far from being an isolated event, though,...
The Future of Healthcare Incident Management: AI & Machine Learning in Software Solutions
When an incident occurs, your organization must be ready to mount a thorough and rapid response to protect the safety and security of your personnel,...
4 Capabilities to Consider in Selecting Crisis Management Software
Organizations today face a unique threat environment, which is forcing them to prioritize organizational resilience. However, many aren’t certain...
What is Crisis Communication? Crisis Communication Strategies
When crisis response goes awry, poor communication is often at fault. Poor communication typically takes any of the following forms:
- Withholding...
7 Attributes of a Crisis Management Capability
Crises are growing in kind, cost, and intensity. Which means that getting your crisis management capability off the ground has never been more...
The 8 Do’s and Don’ts of Crisis Communication
Crisis communication is easy to ignore when things go well but hard to ignore when things go wrong.
Indeed, some of the crises we remember best are...
6 Essential Elements of a Crisis Communication Plan
The crises we remember best are the communication disasters; flailing before the public, the hapless CEO grilled by relentless reporters and...
Getting Started with Business Continuity Testing
75% of businesses without a business continuity plan (BCP) fail three years after disaster. But in 2024, an untested BCP won’t offer much in the way...
Digital Strategies to Manage Third-Party Risk
It’s become clear, third-party risk is a huge deal. Companies are even outsourcing their critical functions especially to cloud-service providers...
What Clients Need to Implement ISO 22398
As clients well know, ISO 22398 lays out the procedures necessary for planning, implementing, managing, evaluating, reporting, and improving crisis...
What’s Going on with Collaboration in Crisis Management?
Covid proved a wake-up call for most organizations. They belatedly realized the importance of having an effective crisis management capability. But...
Crisis Communication: Top Client Challenges
Clients can intuit that business crises often become infamous when communication with stakeholders goes awry. But to get their crisis communication...
Seven Types of Crisis that Require a Business Continuity Plan
Business continuity is all about an organization’s level of readiness to maintain its critical functions in the event of a crisis or disruption. What...
What You Need to Know about ISO 22361: Crisis Management Standard
Following on the heels of previous resilience management standards, last year, the International Organization for Standardization released its...
