Covid proved a wake-up call for most organizations. They belatedly realized the importance of having an effective crisis management capability. But...

Clients can intuit that business crises often become infamous when communication with stakeholders goes awry. But to get their crisis communication...

Business continuity is all about an organization’s level of readiness to maintain its critical functions in the event of a crisis or disruption. What...

Following on the heels of previous resilience management standards, last year, the International Organization for Standardization released its...

To those who thought bank runs belonged to the 1920s and 30s, this year’s top crisis, the most significant of the last twelve months, ought to...

Crisis leaders must demonstrate integrity, empathy, compassion, authority, and determination, attributes that defuse tension, provide a focus for...

The task of preparing for, managing, and recovering from crises falls under the banner of crisismanagement. That’s the processes designed to prevent...

After COVID, no business can afford to take its digital operational resilience for granted. But for a set of firms in the EU and their major...

Crises have become consecutive, concurrent, and compounding. Fortunately, though, best-practice resilience management literature is constantly being...

The COVID crisis demonstrated that managing a company’s capacity to continue to deliver products and services during a disruption shouldn’t be a...

With everything going on in 2022, clients likely missed the release of another, international standard. But this one’s important, especially as the...

Leaders aren’t born, they’re made. And that’s nowhere truer than in the crisis setting, where the capability to lead effectively should never be...