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The world's leading integrated resilience workspace for risk and business continuity management, operational resilience, incident & crisis management, and security & safety operations.

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A Resilience Management Software Buyer's Guide
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The world’s leading platform for integrated safety & security management.

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Strategies for Resilience in Disruptions

Best Practice Guide

The case of Optus

Optus, one of Australia’s largest telecoms, revealed that the personal data of about 10 million customers had been stolen during a breach. The information stolen was most sensitive, including names, birthdates, home addresses, contacts, passport identifiers, and driver’s license numbers.

Former customers had data stolen, as well, putting an estimated 2.8 million people at significant risk of identity theft and fraud.

However, this wasn’t the everyday data breach – even of a large brand.

The weekend of the hack, an anonymous user emerged, publishing data samples from the hack and demanding USD 1 million.

Soon, another 10,000 customer records were released.

The user then suddenly apologized for the “mistake”, deleting the data sets which had been previously posted.

The data sets were out in the public domain, though, copied and distributed by others.

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