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Recently, the International Organization for Standardization released its first, comprehensive standard for crisis management, ISO 22361: 2022.
This standard follows the organization’s earlier forays into security and resilience-promoting best practices, including organizational resilience (ISO 22316), crisis testing and exercises (ISO 22398), business continuity management systems (ISO 22301), and emergency management systems (ISO 22320).
Why then a standalone standard for crisis management?
Well, the critical event climate – not just COVID and its overhang, but related supply chain, labor, and wellbeing crises, as well as geopolitical conflict and the sharp uptick in high-profile data breaches, e.g., Optus incident – demands special focus on the building of a crisis management capability. The standard, with its clear roots in British standard, BS 11200, was therefore developed to aid organizations in the design and ongoing development of such a capability.
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