Your Guide to Avoiding Decision-Making Traps in Crisis Management

Like the name implies, decision derailers are barriers to rational decision making. They are, by definition, behaviors that
get in the way of effective decision making. Decision derailers tend to be acute in practice, which means a team’s decision-making strengths won’t necessarily compensate for derailing behaviors. So it’s particularly important for crisis practitioners, who undertake decision making under the most stressful of situations, to fully understand decision derailers and adopt mitigation strategies to overcome the worst effects of those derailers. We’ve, therefore, pulled together a pocket guide to help crisis teams do both by developing a crisis management and communication plan.