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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

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Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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Documentation

PagerDuty + Noggin Integration

Noggin Support

support@noggin.io

Last updated: 3 November 2021

This document outlines the Noggin + PagerDuty integration.

PagerDuty + Noggin Integration Benefits

  • Better quality decision-making, enabled by accurate data and situational awareness.
  • Faster response time and minimized impact of critical events.
  • IT have more time to coordinate their work.
  • Executives, crisis teams and other stakeholders have incident views tailored to their needs.
  • Consistent messaging to customers, investors and the community.
  • Avoid convoluted communication pathways where information and key decisions may be lost.
  • Ensure timely notifications about critical events to staff and stakeholders.
  • Automate and lead people through your procedures, with fully-configurable workflows

How it Works

Noggin connects to PagerDuty and receives alert notifications using the incoming webhook services. Alerts coming in from PagerDuty will create an object which will highlight key pieces of information to the users in Noggin. Events and incidents being managed in Noggin can be sent through to PagerDuty to trigger an incident on a corresponding service.

Requirements

  • PagerDuty integrations require an Admin base role for account authorization. If you do not have this role, please reach out to an Admin or Account Owner within your organization to configure the integration.
  • Noggin requires an administrator to enable the integration and an API key.
  • Depending on the filter level you wish to use you will need one of the following IDs, Account ID, Service ID or Team ID.

Support

If you need help with this integration, please contact support@noggin.io.

Integration Walkthrough

In PagerDuty

Creating an API Key

  1. Navigate to Integrations > API Access Keys
  2. Click Create New API Key
  3. Provide a Description and click Create Key
  4. Copy the API key and store it somewhere safe, you will need this in Noggin to activate the integration. 

API key

Obtaining a Service ID

  1. Navigate to Services > Service Directory
  2. Click on the service you want to set the integration up for.
  3. The ID will be provided in the URL, e.g. https://acme.pagerduty.com/service-directory/{ID}.
  4. Copy the ID and store somewhere safe, you will need this in Noggin to activate the integration.

Obtaining Team ID

  1. Navigate to People > Teams.
  2. Select the team you want to set the integration up for.
  3. The ID will be provided in the URL, e.g. https://acme.pagerduty.com/teams/{ID}/users.
  4. Copy the ID and store somewhere safe, you will need this in Noggin to activate the integration.

In Noggin

  1. Log in to Noggin as a user with administrator access.
  2. Navigate to Settings and select Integrations center.
  3. Locate the PagerDuty integration tile and click Set up.
  4. Enter your API key.
  5. Select the PagerDuty filter you wish to use from the Account, Service and Team options.
  6. Enter the PagerDuty ID for that filter.
  7. Enter a "From email address", this will be used as the default user to create incidents in PagerDuty. Note: The email address used needs to belong to a user in both systems.
  8. Click the Enable/Disable button and you should now be able to click on Test Connection to see if the integration can connect to your account in PagerDuty.
  9. Click Save once you have seen the "success" message.

Disable PagerDuty integration

  1. Log in to Noggin as a user with administrator access.
  2. Navigate to Settings and select Integrations center.
  3. Locate the PagerDuty integration tile and click on Settings.
  4. Click the green Enable/Disable button to disable the integration.

How to uninstall

  1. Log in to Noggin as a user with administrator access.
  2. Navigate to Settings and select Integrations center.
  3. Locate the PagerDuty integration tile and click on Settings.
  4. Click on the Delete button.