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The Noggin Platform

The world’s leading platform for integrated safety & security management.

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Find Your Solution
  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
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Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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A guide to developing your covid-19 return to work plan
Whitepaper

Developing Your COVID-19 Return to Work Plan

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Who We Are

The world’s leading platform for integrated safety & security management.

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Challenges to Virtual Emergency Operations

How COVID showed the limits of physical EOCs

For some time now, incident command in public safety has been increasingly clustered in emergency operations centres (EOCs) – mostly physical facilities where decision makers congregate to guide emergency response and recovery. With COVID something had to change; but were there remote structures in place to facilitate it? Read on to learn the challenges to virtual emergency operations organisations encountered.

Indeed, with COVID, clustering together in a windowless EOC quickly became a nonstarter for many organisations and agencies. Many teams went remote – often for the first time.

The transition wasn’t easy, however. Many of the supporting emergency management systems, dubbed as virtual EOCs, weren’t enough.

Why many virtual EOCs weren’t enough

As agencies and organisations learned, their solutions only served to collect data from the field.  

That’s only one aspect of the EOC function, though. Collected information needs to be made actionable, to create a real-time, common operating picture (COP).

EOC functionality also needed to change, so that agencies and organisations could adjust processes and procedures as the incident required. Often, that wasn’t happening, either.

Download Guide to Understanding the Benefits of a Virtual Emergency Operations Center

Further challenges with digitisation in emergency operations

The larger question is why? If the digitalisation of emergency and incident management tools, practices, and processes could facilitate some of the remote transition, why not all?

Well, it turns out transitioning emergency operations to a virtual environment isn’t easy. These three challenges stand out:

  1. Lack of responsive design. Formerly, software platforms only had to deliver a mobile-friendly experience – one that works for mobile users out in the field. That’s no longer the case.

    Mobile-friendly, designed with desktop users in mind, is not actually optimised to mobile users.

    As the public safety sector has learned, the less user-friendly any aspect of the emergency management platform is the more time, effort, and money the organisation spends on training and administrative overhead to get mobile users up to speed.
  2. Poor usability. Of course, responsive design only covers one aspect of the usability challenge confronting EOCs in the virtual environment.

    Too many practitioners still complain that their platforms lack basic usability. They feel stiff, even painful.

    Again, the research suggests that it’s not a specific feature set but great user experience that drives software adoption. Conversely, poor user experience lowers adoption.

    Where there is adoption, it’s unwilling: use is grudging, users less willing to engage. And that’s when you get users coming up with more effortful workarounds – enter Shadow IT.

    Relatedly, new users are also cycling into emergency operations during incidents, many who have never been involved in an emergency response before. These users interact with the emergency management platform; and poor user experience makes training them that much harder.
  3. Security and accessibility risks. Poor usability and the resulting rise of shadow IT also present security risks for emergency operations that have shifted online.

    State backed and non-state actors alike are keen to access the information stored in these platforms; nor are those actors adverse to impeding the operations themselves through nefarious actions.

    For agencies and organisations, workarounds, like restricting permissions, tend to exacerbate usability and information-sharing challenges.

What was there to be done, given the need for digital emergency operations? Part of the technology solution turned out to be emergency management software that operationalises best practice in digital form.

Such platforms support EOC structures, whether they be best-practice Incident Command System (ICS) or Australasian Inter-Service Incident Management System (AIIMS), departments operating in the context of normal relationships, or customised structures that don’t follow ICS or AIIMS at all.

That’s not all, though. To learn more about the innovations needed to improve emergency operations in the new normal of COVID, download our guide to Virtual Emergency Operations Centers. 

Download Guide to Understanding the Benefits of a Virtual Emergency Operations Center