Request a Demo

The Noggin Platform

The world’s leading platform for integrated safety & security management.

Learn More
Find Your Solution
  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo
  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

Learn More
Request a Demo

Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

Learn More
Request a Demo

A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

Learn More
Request a Demo

Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

Learn More
Request a Demo

All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo
  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

Learn More
Request a Demo

Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

Learn More
Request a Demo

Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

Learn More
Request a Demo

Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

Learn More
Request a Demo

All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

Learn More
Request a Demo
  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

Learn More
Request a Demo

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

Learn More
Request a Demo
Guide

10 Steps to an Effective Crisis Management Plan

Read the Guide
Noggin - 10 Steps to an Effective Crisis Management Plan THUMBNAIL - 2022
Article

The Stages of Crisis: Understanding the Crisis Management Lifecycle

Read the Guide
crisis_decisionmaking_400x236
NOV 24

2022 Noggin User Conference: Asia-Pacific

Register Now
Noggin Logo-Final
DEC 1

2022 Noggin User Conference: Europe

Register Now
Noggin Logo-Final
NEWS

Technology expert's tips for safety management platforms

Read the Article
Male factory worker and supervisor are analyzing plans
NEWS

A Comprehensive Guide to Understanding ISO45001

Read the Article
Incident Commander image_Noggin AFR feature

Who We Are

The world’s leading platform for integrated safety & security management.

Learn More

Communications Challenges in Emergency Management and Response

Does it need to be said that emergency communications differ from communications in everyday life? Perhaps not. But it’s the specific ways in which emergency communications are so out of the norm that provide the very basis for communication challenges in emergency response and management. What are those challenges? 

Why communicating during emergencies is difficult

Well, for starters, disasters and emergencies are stressful times, disrupting routine patterns. One major pattern they disturb is sleep. And sleep deprivation makes it far more difficult for responding parties to comprehend emergency communications and act accordingly.

Another challenge is the role of rumor and speculation. Rumors are rife during disasters.

What’s more, they often fill the information vacuum that opens when official answers aren’t available fast enough. That complicates the task of emergency services – not only do they have to disseminate correct information, but they must also counter circulating misinformation.

Scholars have also noted that emergency communications themselves serve a different purpose than everyday communications.

Official emergency warnings, for instance, attempt to elicit a specific response rather than most other forms of communication that seek to raise awareness or provide knowledge.

The role of individual factors

And there’s more. Community factors, as scholars have studied, also play a major role in the reception of emergency communications.

For infrastructural reasons, residents of rural communities, for example, may have more difficulty receiving warnings than those living in urban areas.

People who have more contacts in the community are also likelier to receive more (unofficial) warnings than those that don’t. As a result, they’re likelier to trust officials and heed those warnings.

It’s also been noted that families, more than individuals, tend to listen to evacuation warnings.

Indeed, research indicates that people tend to confer with family, extended family, and friends prior to making a decision. The subsequent decisions they make are then based on some of the following factors:

  • Families are more likely to act if they have relatives nearby who may warn them and offer them short-term shelter.
  • Concern for children’s safety will elicit quicker response from parents.

One more point worth noting – people often view their pets as they would children. But whereas families with children usually act more quickly to take precautions, such as evacuation, people with pets may endanger their own lives by refusing to evacuate, because many public shelters do not accommodate pets.

The role of the individual in emergency communication

Then, there’re individual factors. For instance, different people often listen to the same message but vary in what they hear and how they respond.

How can this be? Experience plays a role. Often people rely on their previous emergency experience to determine what actions they’ll take.

As a result, transients, tourists, and newcomers to affected areas lacking knowledge of local hazards are likely to react differently to long-term residents.

In addition, people tend to make personal assessments of their relative safety. If their perception of personal risk is high, they are likely to act quickly. However, if the perception is low, they’ll delay.

Of course, none of these factors individually is conclusive. However, when taken together, they make emergency communications far more challenging.

How to mitigate these emergency communication challenges, though? Develop a solid emergency management communications plan. To find out how, read our dedicated article on emergency communications.