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The world’s leading platform for integrated safety & security management.

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  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

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Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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Developing Your COVID-19 Return to Work Plan

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The Stages of Crisis: Understanding the Crisis Management Lifecycle

Crisis can just as easily arise from a single devastating event, as it can from a series of unattended critical events. But either way it happens, crisis can present a serious threat to a business’s core objectives, reputation – even its viability. What’s more, crisis, once underway, doesn’t just burn bright, then suddenly extinguish. That’s because crisis is by definition multilayered and multidimensional. In order to properly prepare for, manage, and recover from crisis, companies need a strong crisis management function, one that anticipates crisis. So what’s the key – continuously improving your crisis management planning and preparedness through a crisis lifecycle management approach. Let’s dive in.

A concept familiar to marketers from the product lifecycle, the crisis management lifecycle starts with a few basic stages. The idea being that if you correctly identify each stage, you’ll be better equipped to make decisions appropriate to that stage, with the end goal of recovering efficiently from crisis.

Crisis Management Graphic

The Stages of Crisis Management

The basic stages of crisis are as follows:

  1. Pre-crisis. As the name implies, the focus at this point is on prevention and preparation, in other words, reducing the known risks that can lead to crisis.

  2. Response. Now, you’re in the thick of it. This stage deals with the actual response to a real, live crisis.

  3. Post-crisis. All great crises must come to an end. But that doesn’t mean they won’t reoccur, especially if companies don’t undertake this final, post-crisis stage. During this phase, companies will take the opportunity to look back and reflect. They create a post-mortem to see what went wrong, which helps them think of ways to better prepare for the next crisis. It’s also when companies begin fulfilling the commitments they made while the crisis was still raging.

Understanding that beginning, middle, and end-framework to the crisis management lifecycle is just a start though. A crucial start, but a start all the same. That’s because the stages of crisis don’t break down that neatly. Advanced crisis management techniques rely on a more strategic, cyclical lifecycle approach. I’ll lay out one formulation of the crisis management lifecycle here:

  • During the first, build up stage, you’ll see hints of a potential crisis brewing, often on social media. At this point, you should be looking for certain repeat messages that foreshadow crisis.
  • By the impact stage, that earlier trigger has now morphed into a full crisis. You should expect to get the most media scrutiny at this point. But it’s not over yet…
  • Because during the chronic crisis stage, the media usually shifts the script from what’s happening to who’s to blame. Meanwhile, a crisis-sieged company is still suffering through the effects of impact, which can be as significant as physical restoration.
  • Eventually, you’ll get to the resolution stage when the crisis-hit company is up, running, and (hopefully) out of the media glare. But if this stage doesn’t include deep analysis and investigation, that company is basically just biding its time, waiting for the next crisis to strike.

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