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The Noggin Platform

The world’s leading platform for integrated safety & security management.

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  • Crisis management Crisis Management
  • emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

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Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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The world’s leading platform for integrated safety & security management.

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Understanding the Benefits of a Virtual Emergency Operations Center

The value of an Emergency Operations Center (EOC), a physical (or mobile) hub where Emergency and Incident Management teams coordinate information and resources during low-frequency, high-risk incidents, is pretty clear. The EOC supports incident management activities, up to and including on-scene operations.

The very utility of the approach explains why physical EOCs, i.e. fixed, brick-and-mortar facilities, have proliferated in recent years. After all, they help teams and organizations mobilize people and equipment for incident response that lasts the entire lifecycle of an emergency.

Physical EOCs aren’t a cure-all, though. Indeed, the research suggests that physical EOCs alone often prove insufficient for critical incident lifecycle management. What’s more effective, then: supplementing the integrated emergency management effort with a virtual emergency operations center. Here’s why.

For starters, Emergency Management, like every other all-hazard discipline, is contending with a marked increase in emergencies. Not just natural disasters and catastrophes, either, but also relatively, newer threats that tax Emergency Management resources, like terror and cyber incidents. It’s this shifting context, more than anything, that’s forcing a major reevaluation of traditional EOC objectives, goals like establishing a common operating picture, facilitating long-term operations, improving continuity, providing ready access to all available information, simplifying information analysis and verification, and promoting resource identification and assignment.

Meeting those objectives has traditionally meant undertaking the following core EOC functions:

  • Coordination. Inter-agency coordination as well as capability and resource management; NIMS, in particular, requires that the communications and information management systems for all EOCs must be deployed with due consideration to the interoperability and redundancy of systems.
  • Policy-making. Creating broad-reaching policies.
  • Operations. Direction of all incidental tactical operations required during the disaster response.
  • Information-gathering. Determining the nature and extent of disaster conditions, including damage assessment.
  • External communication. Informing relevant publics, including the media.

But now, many of the critical events that physical EOCs have been set up to manage can be handled virtually. In fact, organizations that have developed virtual Emergency Operations Centers (for mobile impact teams or others) in addition to traditional brick and mortar EOCs tend to use the former more extensively than the latter. The University of Oregon, for instance, uses its virtual emergency operations center around 12 times a year, while it only uses the physical EOC twice.

What accounts for the differential? Well, virtual Emergency Operations Centers have taken full advantage of the profusion of digital technologies (mobile, cloud-based platforms, video, incident management dashboards, geographic information systems, etc.) to create a modern emergency management software solution that facilitates data-driven response to major incidents.

So too have physical EOCs, you’d be right to counter. But the key difference is that virtual EOCs have been purposefully set up to enable anywhere, anytime access to all available incident management tools and information; often, only a user name and password are needed.

You see, today’s Emergency/Incident Management practitioners must be able to process and effectively distribute information from any number of sources, at any point during the lifecycle of an emergency. A virtual EOC gives practitioners the ability to share critical resources, continuity data, and important reports on a unified platform that senior leadership can log in to, as well. This digitization of information management, in particular, helps teams establish a common operating picture.

Other EOC objectives are achievable by teams once situational awareness has been achieved. Case in point: for-profit and non-for-profit organizations who’ve given virtual EOC access to city emergency management staff find that it accelerates multiagency collaboration – relevant people come to the table sooner without a geographical barrier to entry – and keeps everyone with access to the virtual EOC on the same page throughout the response.

Further, since virtual EOCs improve information sharing, they require fewer administrative resources. In contrast, physical EOCs take large staffs to maintain, teams often comprising of high-qualified practitioners who could otherwise be at the disaster site. That’s no reason to jettison fixed facilities (or mobile EOCs) altogether. Instead, a mixed physical/virtual approach can help better maximize resources, so that the right people get access to crucial information without having to step away from where they’re needed.

The technical capabilities that enable a Virtual Emergency Operations Center

So, then, what are some technical capabilities Emergency Management teams should be scouting out in order to add a virtual EOC to their toolkit? First things first. Nothing improves modern incident coordination more than system flexibility. Unfortunately, that’s where a lot of integrated emergency management solutions fall down: they only offer advanced functionality in discrete mission areas.

Instead, virtual EOC teams need to be able to manage all information, communications, plans, and tasks within a single, flexible platform. Specific features to improve communication and facilitate collaboration include alerts, dashboards, and collaboration spaces for teams, as well as notifications and updates via email, SMS, voice, or in app.

What’s more, software that supports a virtual EOC must necessarily provide situational awareness for each critical event – bonus points for steady-state operations, as well. And therefore, the solution should be able to transmit intelligence from diverse sources and methods, including field personnel, data and GIS feeds, email, and SMS. That intelligence will facilitate informed decision making, whether those decisions come from the field or the brick and mortar EOC.

Best-practice solutions will provide comprehensive dashboards for events and operations, as well as integrated, map-based functionality for visualizing the locations of incidents, risks, people, and assets. In fact, some solutions even come pre-configured with best-practice incident templates, forms, dashboards, and assets specifically for Emergency Operations Centers. That means much of the work is completed, right out of the box. 

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