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The Noggin Platform

The world’s leading platform for integrated safety & security management.

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  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo
  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

Learn More
Request a Demo
  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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Guide

10 Steps to an Effective Crisis Management Plan

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Noggin - 10 Steps to an Effective Crisis Management Plan THUMBNAIL - 2022
Article

The Stages of Crisis: Understanding the Crisis Management Lifecycle

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NEWS

Technology expert's tips for safety management platforms

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NEWS

A Comprehensive Guide to Understanding ISO45001

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Who We Are

The world’s leading platform for integrated safety & security management.

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What Clients Should Know about Their ITSM Solutions

A new client has decided to invest in a crisis and incident management capability, taking you under contract for advisory purposes. The client says they have an existing ITSM (IT service management) platform which can be used for critical event management processes. What’s wrong with that? Here’s what clients need to know about ITSM.

What is ITSM?

ITSM is the generic term used to describe a strategic approach to the design, delivery, management, and improvement in the way businesses use their information technology.

Originally configured to go beyond the traditional model of IT support, ITSM is meant to be more inclusive, describing the end-to-end processes and tools IT teams use to manage services, inclusive of all information technologies within the organization.

What ITSM can’t do

Well, what’s wrong with that?

Indeed, ITSM processes and actions offer clear efficiencies in IT resource and incident management, e.g., helpdesk support and trouble shooting. But not all incidents emerge out of IT.

Risks and hazards come in all shapes and sizes. Even those that don’t emerge from IT are likely to have major ramifications for IT services.

Unfortunately, ITSM offers nothing for the response to those types of incidents, including natural hazards, reputational threats, and physical security threats. And it’s these non-IT-specific incidents that are increasing in kind, cost, and intensity.

Learn More About Noggin's Partner Program Link

How ITSM solutions leave your clients out to sea

The same goes for ITSM-based software.

IT teams solely reliant on ITSM software and tools don’t have the requisite all-hazard processes and operational tools to help manage most incidents. For instance, a process that’s as simple as coordinating with operational business managers on non-IT incidents is beyond the remit of ITSM.

Indeed, ITSM doesn’t give IT teams the language or processes to coordinate with operational business managers in response to incidents that are not-IT-centric.

Why’s that?

Narrowly focused on the fulfilment of changes, ITSM doesn’t provide the requisite situational awareness for any incident that’s not wholly an IT incident. It provides neither decision-support tools nor crisis comms.

Those aren’t the only critical event management challenges ITSM software and tools don’t solve. Here are three big ones:

  1. Getting timely information to all stakeholders during a critical event
  2. Providing a centralized location for critical information, such as impacts, responses, and key messages
  3. Going beyond routine IT systems-support to help the rest of the organization

Unlike ITSM solutions, all-hazards software and tools manage all incidents

What does? That’s where critical event management and crisis management software platforms come in.

In contrast to narrowly-tailored ITSM software tools, critical event management platforms provide enterprise-wide situational awareness and coordination for any critical event – not just IT disruptions.

And that’s not all.

Having not originated as IT operations tools, critical event management platforms can be owned by any team in the organization – not just the IT organization. That makes it easier to get everyone on the same page with the same business-objective perspective, which improves visibility and situational awareness.

These platforms also allow for better coordination with operational business managers; and as the platforms don’t require change management, like ITSM software, there’s no need for extra IT resources.

But don’t just take our word for it. Noggin’s Partner Program gives you access to our critical event management solution, which will give your clients a leg up against the competition that’s still reliant on ITSM software tools. Learn what else the Noggin Partner Program has to offer.

Learn More About Noggin's Partner Program Link