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The Noggin Platform

The world’s leading platform for integrated safety & security management.

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  • Crisis management Crisis Management
  • emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
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Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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A guide to developing your covid-19 return to work plan
Whitepaper

Developing Your COVID-19 Return to Work Plan

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Who We Are

The world’s leading platform for integrated safety & security management.

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What Should Your COVID-19 After Action Review Look Like

Emergency managers are well acquainted with the after action review, a qualitative evaluation of actions taken to respond to a given emergency. A staple of the recovery process, the after action review provides the best means of identifying best practices, gaps, and lessons learned, so as to respond better next time.

However, the COVID-19 crisis was a shock to the system. Normal processes were upended; plans turned out to be inadequate. How to do better next time? 

How to best approach the COVID-19 after action review

The content of the COVID-19 after action review will look different depending on the agency that undertakes it. But the form the review takes is fairly generic. The after action review typically begins with a summary of a given event, in this case, your COVID-19 emergency response.

Your summary can be organised chronologically or thematically. Given the duration of the crisis, though, you might want to break the summary into thematic sections.

A casual look at COVID-19 after action reviews out there suggests the following are likely themes around which your COVID-19 after action review might be organised and possible questions you might ask in it:

  • Telework policy. Did you have a policy beforehand? Did you provide the requisite resources for staff to work remotely?
  • Business continuity. How did you define your essential workforce before the crisis?
  • Pandemic-specific plan. Did you have one beforehand?
  • Personnel management and labour. Did you make changes to your HR policies? Should those policies be codified permanently? Did prior labour agreements cover safety during public health crises?
  • Return to work. Did you define what the process would look like ahead of time?

How to get content into your COVID-19 after action review?

For the above, end-to-end emergency management software will come handy, equipped as it is with capabilities to let you assess damage as well as log all activities, updates, and decisions – that’s half the battle. But for the rest, you’ll still have to consider how to get content into your COVID-19 after action review.

Our short reply, here, is it depends. Given the length and severity of the pandemic, it might even be worthwhile to commission a third-party facilitator to help with your COVID-19 after action review.

How would that work? The facilitator would likely get a sense of your pandemic response expectations before the COVID-19 crisis. They’d also query your team on what happened during the emergency response, drilling down on the specific processes and/or resources that supported each stage of the response.

After that, a typical after action review would lay out what went well during the operation and why.

So, why dwell on the positive when you want to do better next time? Well, after action reviews give agencies and organisation the ability and confidence to build upon demonstrated best practices so as to ensure that those practices continue to be integrated into future emergency responses.

How to prepare for the COVID-19 after action review process

Conversely, after action reviews aren’t meant to name and shame. In this regard, your COVID-19 after action review should be no different. That means interviews should be conducted and the final document written in a spirit of learning what happened, to improve for next time.

Of course, preparing your organisation for the next pandemic will entail actually understanding what could have been improved during the COVID-19 emergency response. This, of course, makes the final element of your COVID-19 after action review the most important – listing out what could have been done better and providing actionable recommendations for handling a similar event in the future.

What do we mean by actionable? Well, to be actionable, recommendations must be robust, including cost estimates, implications, timelines, and potential prioritisations for the process going forward.

One recommendation likely to show up in your COVID-19 after action review is the need to bolster virtual processes, potentially by procuring virtual Emergency Operations Centre (vEOC) capabilities. What benefits could those capabilities bring in the COVID-19 era and beyond?

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For more resources from Noggin, visit our Resources Center