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The Noggin Platform

The world’s leading platform for integrated safety & security management.

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  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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Request a Demo
  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

Learn More
Request a Demo
  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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The world’s leading platform for integrated safety & security management.

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What Your Clients Need to Know about Crisis Communication

Your clients are investing heavily in crisis management resources. That’s good. But it’s also important to remember that crises often become infamous when communication with and between stakeholders goes awry. That’s the purview of crisis communication. What do your clients need to know?

Where crisis communication came from

For starters, crisis communication emerged as a discipline out of the field of Applied Communication. Within the field largely devoted to studying social problems, crisis communication stood out, dealing with mediated messages to various stakeholders at moments of heightened pressure.

Crisis communication, from there, has evolved to where it stands today in incident and critical event management, consisting primarily of the collection, processing, and dissemination of information required to address a given crisis.

Inherent challenges to effective crisis communication

If we study it in the academy, why’s it still so hard to get crisis communication right?

Well, challenges to effective crisis communication remain significant. The most significant include (1) limited situational awareness, (2) clogged communication paths, (3) poor communication forms and content, and (4) lack of a common ground.

How does each manifest during critical events? Clients should know that communication problems can take the following forms:

  1. Lack of situation awareness. Results from inability to communicate long and short-term goals, functions, capacity, and resources. Uncertainty and worry can result from resources arriving as a surprise – or not arriving at all. Here, dynamic information central to the task at hand isn’t relayed due to communication problems.
  2. Clogged communication pathways. Occurs when information is relayed but problems arise with finding the right person to contact. Here, information gets “stuck.” Staff might become overloaded with information of unclear provenance; and/or informal communication paths form, but often hinder the cohesion of the operation. Researchers have found that it’s often a lack of practice in informing others about own activities that clog communication pathways.
  3. Poor communication forms and content. Similarly, time-consuming and ineffective forms of communication can also bog down operations. For instance, when adequate documentation is lacking, the hand-over of roles becomes more laborious, as it’s unclear what information other actors need.
  4. Lack of a common ground. When multiple parties are involved in crisis response, different opinions and ideas about fundamental concepts often occur. This results from the different communication styles of different organizations. Staff rotation might also affect communication since it takes time for people to get to know each other.

Learn More About Noggin's Partner Program Link

Digital capabilities to mitigate key crisis communication challenges

Fortunately, the right measures can overcome many key crisis communication challenges. One of the more significant – having clients invest in the right digital capabilities.

What does that look like? Clients should be enabled to use a single critical event management platform to centralize, approve, standardize, and manages their crisis communications.

What should clients look for, specifically? Consider the following digital capabilities:

  • Send email, SMS, voice, and app push notifications to people, groups, or roles
  • Define message templates, with dynamic content populated from a related event or other data
  • System inbox to receive email messages
  • Relate messages to events, assets, or other objects, to form part of that record and include in timelines
  • Include message response links in email or SMS, and audible response prompts in voice messages, to capture responses from recipients
  • Include links back to objects in the system in your message content
  • Automate messages, notifications, and responses using dedicated workflows
  • Define system email addresses to organize communications according to business areas and manage who can view and respond to certain communications

But clients don’t have to do the scouting for themselves. You can help by becoming a Noggin Partner. The Program gives you the power to add our critical event management platform to your software toolbelt. Read up on how to become a Noggin Partner.

Learn More About Noggin's Partner Program Link