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The Noggin Platform

The world’s leading platform for integrated safety & security management.

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  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Request a Demo
  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
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Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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Guide

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The world’s leading platform for integrated safety & security management.

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Why Your Healthcare COVID-19 Response Needs HICS: Hospital Incident Command System

At this point, the majority of people who get COVID-19 only experience mild symptoms. But one in six become seriously ill, according to the World Health Organization. Throughout the entirety of the crisis, those numbers have carried serious implications for the healthcare COVID-19 response, as the resultant severe disease has caused hospitalization, even admission to an intensive care unit for weekslong stints.

Reporting has covered the burden that these disproportionate numbers of severe COVID-19 cases has put on the healthcare COVID-19 response, particularly on systems in hard-hit areas like Wuhan, Lombardy, and New York City. The question for healthcare providers, whether public health agencies, hospitals, or other organizations providing care, has been to anticipate how much capacity exists within their individual systems – more specifically, how quickly the spread of disease cases could saturate the numbers of available beds, face masks, and other resources. Because without these critical resources, the healthcare COVID-19 response will be seriously compromised, greatly impeding the ability of the healthcare organization in question to respond to the virus.   

What’s then to do? Well, team-driven operational planning is central to most successful emergency interventions. The healthcare sector, where operational planning has been codified in the form of the Hospital Incident Command System (HICS), is no different.

Based on the principles of the Incident Command System (ICS), HICS is an incident management system, which assists hospitals and healthcare organizations in improving emergency management planning, response, and recovery capabilities for unplanned and planned events. More specifically, HICS provides a standardized framework and management tool to continue patient care under any circumstance.

What are the system’s particular benefits in a COVID-19 surge scenario? For one, HICS offers a flexible reporting structure to capture relevant information in a fast-moving crisis situation. HICS also lets healthcare organizations set up communication flows and documentation; and because it’s standardized across the sector, healthcare organizations will greatly improve inter-agency communication (with public safety responders, as well) by using a shared command structure with a common terminology. 

The objective of HICS is to provide hospital operations with strategic direction, so that key stakeholders can funnel resource support (be it staff or equipment) where it’s needed most. To that end, the structure is composed of two groups: Command Staff and General Staff. Here’s how they function[i]:

  • Command staff. The Command Staff consists of an incident commander, public information officer, liaison officer, safety officer, and medical/technical specialist. The incident commander heads up the entire operation, determining which parts of the action plan are activated and at what times. The public information officer provides important information updates to external media, staff, and patients.

Meanwhile, the liaison officer acts as a critical conduit between the hospital and outside agencies, such as public safety. The safety officer is responsible for ensuring the safety of responders, staff, and patients. The safety officer also monitors the response, anticipating hazardous operations and conditions. Finally, the medical/technical specialist assists the incident commander bring providing event-specific support.

  • General staff. The General Staff, on the other hand, typically compromises four positions, operations section chief, planning section chief, logistics section chief, and finance/administration section chief.

The operations section chief develops and implements strategy and tactics, carries out objectives set out by the incident commander, including staging, medical care, infrastructure, security, hazardous materials, and business continuity.

The planning section chief oversees incident-related data gathering and analysis. The planning section chief is also responsible for developing alternatives for tactical operations and preparing the incident action plan for each operational period.

The logistics section chief obtains necessary resources requested by Operations and Planning. The logistics section chief also supervises damage, sanitation, supply, transport, and nutrition, in addition to being responsible for procuring more medical supplies, if needed.

Finally, the finance/administration section chief monitors incident-related costs, providing accounting, procurement, and analysis.

The beauty of HICS is that any role can be activated or deactivated at any point during the response, depending on need. This gives healthcare users the flexibility to use HICS in any healthcare setting, large or small.

But operationalizing HICS itself, especially HICS assets like forms, takes effort and planning. Purpose-built COVID-19 response software can help, however, by uploading all of the HICS forms you need in a central repository, accessible on mobile devices, so that key stakeholders can download, fill out them electronically, and then upload again.

[i] California Emergency Medical Services Authority. Available at https://emsa.ca.gov/disaster-medical-services-division-hospital-incident-command-system-resources/.

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