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The world’s leading platform for integrated safety & security management.

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  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

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Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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A guide to developing your covid-19 return to work plan
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Developing Your COVID-19 Return to Work Plan

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The world’s leading platform for integrated safety & security management.

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Whitepaper

A Work Safety Guide to Duty of Care

Noggin

Work Safety Management Software

Published May 19, 2021

What is duty of care?

It takes a village to protect workers, customers, and the public. The actual legal obligation is referred to as the duty of care. What is it?

In common law, the duty of care stands for the obligation placed on certain actors to act towards others in a certain way, in accordance with certain standards. The standards themselves vary depending on context.

In the context of duty of care in workplace health and safety, the obligation usually means the employer responsibility (or duty) to do whatever is “reasonably practicable” to protect the health, safety, and wellbeing of employees.

Threats that must be mitigated include physical, mental, or emotional risks. And so, employers must take documented steps to protect their people from identifiable harms.

Not just full-time workers, either. The duty of care health and safety at work obligation extends to contracted workers, volunteers, clients, and members of the public, as well.

Why is it the employer’s responsibility? Courts have enshrined the employer duty of care work health and safety obligation to avoid injuries likely to be caused by carelessness and neglect.

Understanding the WHS Act: Duty of Care

How then can employers protect themselves, their workers, clients, and communities?

Firstly, employers and their safety management teams must know the law. In Australia, for instance, most state safety regulators adhere to model federal legislation.

Passed in 2011, the Work Health and Safety Act lays out concrete health and safety duties, including the primary duty of care imposed on persons conducting a business or undertaking (PCBUs).

By law, PCBUs must ensure, so far as is reasonably practicable, the health and safety of:

  • Workers engaged, or caused to engaged, by the person
  • Workers whose activities in carrying out work are influenced or directed by the person

In the context of these rules, the duty of care responsibility is not defined in terms of presence at a specific workplace. Instead, the duty relates to the health and safety or workers when they are “at work.”

How to parse this duty of care responsibility difference? Employers should consider workers “at work” when the latter are performing duties or functions that they were engaged or caused to be engaged to do.

Simple enough.

Specific measures to meet duty of care obligations

Employers, however, don’t just need to know who counts as workers for the purposes of duty of care. They also need to know what measures to take to ensure they meet their legal obligations to those workers.

Here, the PCBU must ensure, so far as is reasonably practicable, that the following is done:

  • The provision and maintenance of a work environment without risks to health and safety
  • The provision and maintenance of safe plant and structures
  • The provision and maintenance of safe systems of work
  • The safe use, handling, and storage of plant, structures, and substances
  • The provision of adequate facilities for the welfare at work of workers in carrying out work for the business or undertaking, including ensuring access to those facilities
  • The provision of any information, training, instruction, or supervision that is necessary to protect all persons from risks to their health and safety arising from work carried out as part of the conduct of the business or undertaking
  • That the health of workers and the conditions at the workplace are monitored for the purpose of preventing illness or injury of workers arising from the conduct of the business or undertaking.

Challenges to consider in maintaining duty of care

Of course, maintaining the obligations isn’t easy, especially in moments of crisis.

After all, PCBUs experiencing crisis aren’t exempted from their duty of care obligations. Unfortunately, safety teams often find themselves at a disadvantage during these moments. Why is that?

Well, safety teams have traditionally focused on internal, unintentional workplace hazards. Those tend to be risks arising from unsafe work practices, hazardous industrial conditions, or exposure to harmful chemical, biologic, or physical agents.

On the other hand, common hazards, such as violent acts, natural disasters, and public health events, have long been the provenance of other departments, e.g., Crisis, Security, or HR.

Because of siloing effects, those teams don’t often share relevant information with the safety function, even if the hazards they seek to prevent, respond to, and recover from can and do impact employee safety.

What can be done?

Here is where integrated safety management software comes in handy.

Built in line with the latest version of industry standard ISO 45001, these platforms provide all the functionality necessary to integrate data to help employers maintain their duty of care obligations – even in moments of crisis. In the process, organisations can increase efficiency, reducing the risk of injury, illness, and regulatory infraction.

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