The Noggin Blog

The Brain

The Brain is our very own vagabond prophet. The Brain enjoys traveling the world and delivering imperative information when its most needed. Some of The Brain's favorite destinations include Rome, Ireland, South East Asia and the USA. When not delivering messages from the divine, The Brain can be found soaking up the sun at a local beach, reading up on the latest technology research and spending time with family. Follow The Brain's adventures here:

Recent Posts

The Brain

How to Update Your Pandemic Action Plan for the Next One

Posted by The Brain on May 4, 2021 3:42:15 PM

Before COVID-19, most businesses underestimated the risk of public health incidents. The number of companies that had a pandemic action plan, one of the key tools to ensure pandemic resilience, was quite low. And so, the question going forward is: how to update or develop that pandemic action plan for the next one?

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Topics: Crisis Planning, Crisis Newsletter

What Security Managers Need to Know about Protect Duty Legislation

Posted by The Brain on Apr 27, 2021 4:42:10 PM

The new DIY terrorism relies on actors using any means at their disposal to target crowded and/or open spaces. And its increasing popularity exposes a broad vulnerability. Protect duty legislation is one way policymakers have responded.

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Topics: Security Management, Security Newsletter

Key Learnings from the Blocked Suez Canal Crisis

Posted by The Brain on Apr 27, 2021 4:00:14 PM

*If you'd like to discuss your client portfolio, existing implementations, and/or how to take Noggin forward with your customers, please contact us at partners@noggin.io to schedule a meeting.

The Suez Canal is one of the most important arteries of international trade. On a yearly basis, over a billion tons of cargo go through the passage. Sure, organizations might have once been excused for failing to understand the consequences of a temporary blockage. But after the 2021 blocked Suez Canal crisis, there’s no longer an excuse to ignore the importance of crisis planning for the supply chain scenario.

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Topics: Noggin Partners, Partner Newsletter

Emergency Lifecycle Preparedness the Key to Responding to Attacks on Key Assets

Posted by The Brain on Apr 20, 2021 5:25:40 PM

From the available data, civil unrest is on the rise. Key assets are increasingly becoming popular targets. Often for logistical, legal, or even symbolic reasons, the assets themselves can’t be closed to the public entirely. What, then, are planners to do, to ensure emergency lifecycle preparedness throughout a civil unrest incident? 

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Topics: Emergency Management, Emergency Management Newsletter

What Are the NDIS Incident Management System Requirements?

Posted by The Brain on Apr 13, 2021 4:14:13 PM

Different jurisdictions take different approaches to regulating the disability services space. Australia, for one, transitioned from block funding to a nationalised disability insurance scheme, the NDIS. And new NDIS rules now require individual providers to implement an incident management system. What are the specific NDIS incident management system requirements?

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Topics: Safety Management, Safety Newsletter

What is Operational Resilience? And why are industry regulators interested?

Posted by The Brain on Apr 6, 2021 2:11:19 PM

So, what is operational resilience?

At its most basic, operational resilience is simply your business’ ability to adapt to (remain resilient during) times of uncertainty and stress.

Operational resilience initiatives expand upon the traditional complement of business continuity management programs, focusing on the impacts, connected risk appetite, and tolerance levels for disruption of product or service delivery to internal and external stakeholders. Sounds pretty prosaic when you put it like that. So, why are regulators interested? 

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Topics: Crisis Management, Enterprise Resilience, Crisis Newsletter

Steps to Ensure Full Crisis Lifecycle Preparedness for Your Clients

Posted by The Brain on Mar 30, 2021 12:24:42 PM

*If you'd like to discuss your client portfolio, existing implementations, and/or how to take Noggin forward with your customers, please contact us at partners@noggin.io to schedule a meeting.

In the crisis recovery moment, clients might be turning to you to help develop or revise their crisis management plan with lessons learned from the pandemic experience. That’s great. But crisis management planning doesn’t equal full crisis lifecycle preparedness.

As we’ve learned before, once plans are developed, clients are all too likely to fall prey to major crisis planning pitfalls. How to help clients avoid the inevitable bumps along the road and ensure full crisis lifecycle preparedness?

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Topics: Noggin Partners, Partner Newsletter

Developing a Civil Unrest Action Plan

Posted by The Brain on Mar 23, 2021 4:16:35 PM

Data from the Global Peace Index shows that civil unrest doubled over the course of the 2010s. Think only high-profile venues need to be concerned? All organisations need to prepare. Not sure how to develop your civil unrest action plan, though? 

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Topics: Security Management, Security Newsletter

What is Going Wrong with Incident Assessment?

Posted by The Brain on Mar 16, 2021 11:46:10 AM

The goal of emergency planning is to build a robust emergency response capability before a disaster even happens. However, disasters have a way of going against plan. That’s when organisations have to scramble and build out incident plans. Of course, the incident planning process isn’t without its own challenges. One of the biggest is incident assessment. 

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Topics: Emergency Management, Emergency Management Newsletter

A Primer on Risk Management System Standard ISO 31000

Posted by The Brain on Mar 9, 2021 11:23:50 AM

Major risk clouds were accumulating long before the COVID-19 pandemic. However, the research shows that firms only take an interest in risk after major crises. Well, it’s never too late to leverage risk management best practices to prepare for next time. And ISO 31000 might just be key to those preparations. 

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Topics: Safety Management, Safety Newsletter

What’s the Role of Crisis Management in Securing Key Assets?

Posted by The Brain on Mar 2, 2021 5:01:46 PM

In the aftermath of the US Capitol attacks, critics dissected the security response – a failure to predict leading to a sluggish, reactive response. And that’s often how we review incidents of civil unrest, through the prism of security operations. But we might be missing something crucial by this limited focus – namely the role of crisis management in securing key assets. 

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Topics: Crisis Management, Critical Issues Management, Crisis Plans, Crisis Planning, Crisis Newsletter

With Civil Unrest on the Rise, How Do We Protect Venues of Mass Gathering?

Posted by The Brain on Feb 23, 2021 7:04:53 PM

The recent Capitol riots in the US shouldn’t have surprised anyone. Civil unrest leading to attacks on places of mass gathering, particularly government buildings and other venues of high symbolic value, have only increased in recent times. How to protect these venues of mass gathering?

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Topics: Security Newsletter

How to Prepare Your Clients for Cyber Security Incidents

Posted by The Brain on Feb 23, 2021 2:43:53 PM

*If you'd like to discuss your client portfolio, existing implementations, and/or how to take Noggin forward with your customers, please contact us at partners@noggin.io to schedule a meeting.

 

In the age of COVID-19, cyber security incidents are on the rise. Last year saw a 400 percent increase in cyber attacks, with a staggering 80 percent of companies reporting an annual increase.

Of course, cyber risk was worsening before the pandemic, too. Insider threats alone jumped by 47 percent between 2018 and 2020. The question now is what’s your client’s plan to respond to cyber security incidents? Too much else on their plate? Here’s what your clients need to know to get prepared.

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Topics: Noggin Partners, Partner Newsletter

Preparing for Billion Dollar Disasters

Posted by The Brain on Feb 16, 2021 2:26:54 PM

2020 was the year of the pandemic. But though COVID-19 garnered the headlines, 22 other disasters shattered records. Cumulatively, those billion-dollar disasters might say more about the future of emergency management than anything else.

What exactly? 

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Topics: Emergency Management Newsletter

Maintaining Duty of Care During Major Crises

Posted by The Brain on Feb 9, 2021 2:22:18 PM

Since the outbreak of COVID-19, safety teams have been working overtime to mitigate risk, ensure a safe work environment, all in compliance with the employer duty of care obligation. But that work won’t end even when the pandemic is over.

Indeed, PCBUs (Persons Conducting a Business or Undertaking) have a legal obligation to ensure the health and safety of staff. That duty of care obligation never ends. So, how to maintain the obligation in the midst of a crisis, emergency, or other business continuity incident? 

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Topics: Safety Management, Safety Newsletter

How to Plan for the Bomb Threat to Schools and Other Organisations

Posted by The Brain on Feb 2, 2021 2:48:09 PM

It was mere months ago that a bomb threat gripped Australian schools. But already, educational institutions and other organisations might be forgetting the lessons.

While those threats turned out to be hoaxes, the risk remains real. How to prepare your organisation? 

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Topics: Crisis Management, Crisis Planning, Crisis Newsletter

How to Help Your Clients Build the Case for Business Continuity Management

Posted by The Brain on Jan 25, 2021 1:55:03 PM

*If you'd like to discuss your client portfolio, existing implementations, and/or how to take Noggin forward with your customers, please contact us at partners@noggin.io to schedule a meeting.

Now, in the midst of the Covid-19 crisis, it might seem like the demand for business continuity plans (BCPs), processes, programs, and services will never end. But we’ve been here before, namely after the 11 September 2001 terror attacks when demand spiked but then plummeted. How, then, to help your clients build a sustainable case for business continuity management?

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Topics: Partner Newsletter

2021 to Bring Major Changes to the Security of Critical Infrastructure Act

Posted by The Brain on Jan 25, 2021 11:51:28 AM

COVID-19 has brought with it a rash of illegal cyber activity against high-profile targets. The worst part is there’s no end in sight. What’s to be done? In Australia, for one, policymakers are honing in on revisions to the Security of Critical Infrastructure Act 2018.

What to expect in this new year, and what broader lessons will there be for the global security sector?

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What Should Your COVID-19 After Action Review Look Like

Posted by The Brain on Jan 19, 2021 1:05:34 PM

Emergency managers are well acquainted with the after action review, a qualitative evaluation of actions taken to respond to a given emergency. A staple of the recovery process, the after action review provides the best means of identifying best practices, gaps, and lessons learned, so as to respond better next time.

However, the COVID-19 crisis was a shock to the system. Normal processes were upended; plans turned out to be inadequate. How to do better next time? 

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Topics: Emergency Management, Emergency Management Newsletter

Why Contractor Relationships Are Foundational to Building a Safety Culture

Posted by The Brain on Jan 12, 2021 1:16:09 PM

It’s the new year, and you’ve made the commitment to build (or enhance) your safety culture. Only problem is your contractors and suppliers haven’t made the same commitment to prioritise their safety culture. Why does it matter and what can you do about it? 

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Topics: Safety Management, Safety Newsletter

Plan for Severe Weather Events in 2021

Posted by The Brain on Dec 18, 2020 3:00:03 PM

2020 was no doubt a year for the crisis record books. So, what can crisis leaders expect in the year ahead? Not Nostradamus-level prognostication, here, but the safe bet is on the acceleration of severe weather events. 

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Topics: Crisis Planning, Crisis Newsletter

Discuss These COVID-19 Business Continuity Lessons with Your Clients

Posted by The Brain on Dec 15, 2020 3:00:23 PM

*If you'd like to discuss your client portfolio, existing implementations, and/or how to take Noggin forward with your customers, please contact us at partners@noggin.io to schedule a meeting.

With a vaccine now in the offing, many of your clients will be tempted to turn the page on the pandemic. But those companies who failed to remember the business continuity lessons of prior pandemics like SARS and H1N1 condemned themselves to repeat them during COVID-19. Now it’s your job to keep your clients from repeating the lessons of COVID-19 in the public health crises of the future. 

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Topics: Noggin Partners, Partner Newsletter

Apply the Larger Lessons of the Hospital Security Crisis to Your Business

Posted by The Brain on Dec 15, 2020 2:28:03 PM

Healthcare workers have long faced significant risk of violence on the job. But the hospital security crisis didn’t just happen by chance. Specific reasons explain these high rates of occupational violence.

Think those reasons don’t matter to you? Think again. Many of the underlying, hospital security risk factors are germane to most professional sectors.

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Topics: Security Newsletter

With Major Events Coming Back, Can Major Event Management Keep Up?

Posted by The Brain on Dec 15, 2020 12:52:45 PM

In this age of COVID-19, all-hazards planning has never been more integral to effective major event management. But the size of these events (including major disasters) means planning is often parceled out between a diverse set of stakeholders, potentially increasing operational risk. What, then, is needed to mitigate risk and enhance major-event emergency response capabilities? 

 

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Topics: Emergency Management Newsletter

How to Achieve Safety Compliance When Regulations Are Shifting Fast

Posted by The Brain on Dec 8, 2020 9:46:32 AM

Safety compliance challenges have never been starker than in this age of rapidly shifting regulations. But achieving compliance is still possible.

Of course, senior leaders will have to redirect their safety compliance efforts away from piecemeal interventions and toward an enterprise-wide, risk-based approach. What does that strategy entail, exactly? 

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Topics: Safety Newsletter

How to Get Started with Business Recovery from the COVID-19 Crisis

Posted by The Brain on Dec 1, 2020 4:29:12 PM

Most models of business recovery assume that the crisis itself has ended. Unfortunately, COVID-19 has proven far more durable than most major disasters. So, for businesses trying to get back to full, pre-crisis operations – the goal of recovery – what can be done to mitigate the logistical hurdles of business recovery from the COVID-19 crisis?

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Topics: Crisis Newsletter

Help Improve Your Client’s Crisis Management Training

Posted by The Brain on Nov 24, 2020 6:15:34 PM

*If you'd like to discuss your client portfolio, existing implementations, and/or how to take Noggin forward with your customers, please contact us at partners@noggin.io to schedule a meeting.

Crisis management plans are great. But if we’ve learned anything from the COVID-19 pandemic, it’s that they aren’t enough to ensure that your clients are prepared for a protracted crisis.

After all, when a crisis breaks, it’s execution that matters. And seamless execution entails regular training in crisis-like conditions. How to help your clients create those conditions? 

 

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Topics: Partner Newsletter

With Cyber Attacks on the Rise, Don’t Neglect Incident Reporting Requirements

Posted by The Brain on Nov 24, 2020 5:55:05 PM

When many in-person industries shut down at the beginning of the pandemic, remote work took off. An unintended consequence of these rapidly assembled teleworking arrangements, though, was the steep rise in cyber attacks.

But attacks themselves aren’t the only incidents Security teams and their enterprises have to worry about. There’s also the reporting that comes after. 

 

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Topics: Security Newsletter

The Role of Capability Management in the Age of Disasters

Posted by The Brain on Nov 17, 2020 4:59:52 PM

Even in the age of COVID-19, getting resources to the right place at the right time is still only half the battle. Relief organisations and agencies still confront barriers, ensuring that those resources are productive once on site. What’s one of the most difficult, and how to overcome it? 

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Topics: Emergency Management Newsletter

All You Need to Know About Permit to Work

Posted by The Brain on Nov 10, 2020 3:22:23 PM

With broad swaths of the economy once again open, entities involved in hazardous operations and other forms of non-routine work will need to re-implement stringent, work risk controls.

By law, those controls should go above and beyond safe work protocols for routine jobs. So how do PCBUs go about taking formalised steps to mitigate the work health and safety risks associated with dangerous jobs?

 

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Topics: Safety Management, Safety Newsletter

Updating Your Data Breach Response Plan to the Age of COVID

Posted by The Brain on Nov 3, 2020 5:05:08 PM

Remote work has taken off since the start of the pandemic, and so has the cyber threat. Already in March, online attacks had shot up six times their February levels. As we now know, that surge would only accelerate – to dire consequences for businesses already struggling to respond to COVID-19.

What can organisations do to respond to the crisis threat? These crisis planning practices will help. 

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Topics: Crisis Management, Crisis Planning

Introducing Crisis Management Standard BS 11200 to Your Clients

Posted by The Brain on Oct 27, 2020 2:46:29 PM

If you'd like to discuss your client portfolio, existing implementations, and/or how to take Noggin forward with your customers, please contact us at partners@noggin.io to schedule a meeting.

In the wake of COVID-19, your clients probably understand the importance of being prepared for what have now become near-inevitable crises. But have they taken the next step, developing a best-practice crisis management capability that hews closely to prescribed standards in the field?

Unlikely, when it comes to crisis management. But there’s something you can do about it.

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Topics: Partner Newsletter

What Should Security Teams Know About ISO 27001

Posted by The Brain on Oct 27, 2020 2:24:49 PM

What’s the value of international standards in the age of COVID-19? Well, in the case of information management system standard, ISO/IEC 27001, the standard prescribes baselines for securing information assets. If you haven’t noticed, those information assets are increasingly under threat with the sharp rise of cyber attacks.

So, what should Security teams know about the best-practice standard?

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Topics: Security Management, Security Newsletter

Why COVID-19 Makes Emergency Software Usability More Important Than Ever

Posted by The Brain on Oct 20, 2020 3:02:25 PM

The emergency threat has grown like never before. Natural disasters alone have increased ten-fold since the 1960s.

Add in an unprecedented pandemic, and these figures only up the ante on the need for not just any emergency management platform but the right emergency management platform. What capabilities matter in this age of disasters? 

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Topics: Emergency Management, Emergency Management Newsletter

How Pragmatic Business Continuity Technology Can Streamline the Business Impact Analysis

Posted by The Brain on Oct 16, 2020 4:27:19 PM

With a worsening risk climate in the age of COVID-19, how can businesses prepare for the unexpected? Well, at the core of business resilience and preparedness lies the business impact analysis (BIA). The BIA gives organisations an intimate understanding of how their prioritised business activities would be impacted by crises, disasters, or disruptions.

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What Healthcare Organisations Need to Know About Incident Command

Posted by The Brain on Oct 15, 2020 5:07:18 PM

In incident management (more broadly) and incident command (more specifically), major incidents are commonly defined as events that require an extraordinary allocation of resources, usually due to the location, severity, type, and/or number of victims. Incidents of this kind are varied in nature. But one constant is that their management usually involves responders coming together from different jurisdictions, geographies, and rescue services. Healthcare organisations quite obviously play a prominent role.

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Why Return to Work Shouldn’t Be a Return to Safety Underreporting

Posted by The Brain on Oct 13, 2020 4:13:55 PM

Before the COVID-19 crisis, the underreporting of accidents, injuries, illnesses, and other safety incidents loomed large as a major hurdle to improving safety performance. Since then, the pandemic has scrambled many safety priorities. But return to work shouldn’t be a return to safety underreporting. And here’s why.

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Topics: Work Health Safety, Safety Management, Safety Newsletter

This Mid-Pandemic Storm Season Reinforces the Importance of the Incident Command System (ICS)

Posted by The Brain on Oct 6, 2020 6:31:41 PM

Just last month, there were five named storms in the Atlantic all at once – a rarity last seen in the early 1970s. Nor is the Atlantic the only hotspot for storm activity. The interim Royal Commission investigation into last season’s bushfires also forecasted increasingly “erratic” storms hitting Australia.

For crisis leaders battered by COVID-19 yet still in the path of surging storms, it’s not only time to dust off your severe weather preparedness plans but also to get acquainted with the Incident Command System (ICS).

 

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Topics: Critical Issues Management, Crisis Plans, Crisis Planning, Crisis Newsletter

Are Your Clients Exercising Their Crisis Response Plans?

Posted by The Brain on Sep 29, 2020 3:37:03 PM

Most businesses entered the coronavirus crisis with a false sense of confidence in how prepared they were to handle a major crisis. Sure, they might have learned better. But how long will those lessons stick? A good way to tell is by figuring out whether and how often your clients are exercising their crisis response plans and scenarios. 

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Topics: Crisis Management, Crisis Planning, Partner Newsletter

Unpacking the Role of the Security Operations Centre (SOC)

Posted by The Brain on Sep 22, 2020 3:53:04 PM

Buildings, sites, plants and equipment, materials, and other physical assets remain some of the easiest targets for malicious actors. And when surveyed, security professionals usually despair of their organisation’s inability to protect them.

Why’s that? Under-investment in physical security management has left these larger, (usually) older assets dangerously vulnerable to compromise. What can be done? Well, Security Operations Centres (SOCs) give organisations a chance to improve their operational security posture and better secure people and property. 

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Topics: Security Management, Security Newsletter

Virtual Emergency Operations Centers Are Here to Stay. But what are considered best practice operations?

Posted by The Brain on Sep 15, 2020 4:47:48 PM

From tornadoes to floods to explosions, emergency agencies bring experts together in emergency operations centers (EOCs) to manage and coordinate operations. Before the pandemic, they did so largely in person. The risk (and reality) of infection, however, has forced EOCs to go virtual – out of necessity.  

Makeshift affairs, many of these virtual emergency operations centers (VEOC) are virtual in name only. How, then, to get the most out of your VEOC?

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Topics: Emergency Management, Emergency Response, Emergency Management Newsletter

The Work Safety Advantages of ISO 45001

Posted by The Brain on Sep 9, 2020 8:42:07 AM

It’s been a couple years since work health and safety management system standards got a global upgrade. In 2018, ISO (International Organization for Standardization) 45001 came out, replacing British certification, OHSAS 18001, as the best-practice standard.

Plenty of compliance conscious PCBUs didn’t make the move then. But the British standard is only valid until the end of March 2021, meaning now is the time to upgrade. What are the other safety advantages of ISO 45001?

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Topics: Safety Management, Safety Newsletter

If Your Clients Aren't Prepared for Decision Derailers, They Aren't Prepared for Crisis

Posted by The Brain on Aug 28, 2020 2:46:35 PM

Your clients probably know that seeking out too much information can be a way of avoiding acting decisively during a crisis. But do they know there’s a whole class of stressors called decision derailers that cause ineffective crisis decision making?

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Steps to Ensure Supply Chain Resilience

Posted by The Brain on Aug 28, 2020 2:36:09 PM

COVID-19 wasn’t the first public health crisis of the 21st century to come out of Asia Pacific – that would be SARS. But it was the first pandemic to shut down central China after that region had become one of the world’s premier manufacturing hubs. Add to that, over the intervening years, much supply chain resilience had been sacrificed to just-in-time manufacturing. How, then, to regain supply chain resilience in this era of heightened public health crises?

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What the Hotel Quarantine Incident Reveals about Physical Security Management in the Age of COVID-19

Posted by The Brain on Aug 25, 2020 2:57:58 PM

It’s obvious that COVID-19 has shifted the focus of physical security management. Guards, formerly responsible for managing physical threats to people and assets, are now being asked to step into a safety protection and promotion role.

How are they faring? Well, the recent hotel quarantine incident in the Australian state of Victoria suggests that the transition hasn’t been seamless. What could help improve the quality of physical security management in the age of COVID-19?         

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Topics: Security Management, Security Newsletter

Availability Management Challenges in the Age of Increasing Threats

Posted by The Brain on Aug 18, 2020 2:48:28 PM

In this age of increasing emergency threats, informal volunteer emergency workers often provide critical first responder help, usually search and rescue, first aid, damage, and need assessment.

But because they tend to lack pre-established relationships with emergency managers, informal volunteers can also pose operational risks. Dispatchers, for one, can’t verify training or credentials, so they are unable to accurately match volunteer skills with service areas. And that’s not the only management challenge relief organisations face. What are they?


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Topics: Emergency Management, Emergency Response, Emergency Management Newsletter, Emergency Operations

Why the COVID-19 Crisis Has Made Lone-Workers More Difficult to Protect

Posted by The Brain on Aug 11, 2020 4:40:04 PM

The imperatives of social distancing during the pandemic have created unprecedented changes to work. Foremost among them: the increased need for people to work alone or in remote arrangements.

For PCBUs (Persons Conducting a Business or Undertaking), more people working alone mean more lone workers in need of a new class of safety protections, documented internal policies to keep this high-risk occupational group out of harm’s way. How to go about mitigating the risk so you don’t incur the liability?

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Topics: Work Health Safety, Safety Management, Safety Newsletter

The Challenges Manual Processes Pose to Meeting Recovery Time Objectives (RTOs)

Posted by The Brain on Aug 4, 2020 4:51:12 PM

We’ve said it before. Producing the assets that are relevant to the context of your organisation will only strengthen a business case for the business continuity planning resources needed to maintain acceptable levels of risk – once you’ve measured them.

But what would those resources look like? We argue, practical business continuity technology should be part of the mix. Why? Well, during moments of disruption, every minute matters. And manual processes are ill fitted to help you meet recovery time objectives (RTOs). Read on to find out why.


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Topics: Crisis Planning, Crisis Newsletter

So, What’s the Goal of Business Recovery, Anyway?

Posted by The Brain on Aug 3, 2020 10:13:02 AM

The reopening of the world’s economies from COVID-19-induced shutdown is happening at different paces. It continues apace in some areas that have contained community spread. In others, the emergence of new hot zones has caused a fresh wave of mandated business closures. Suffice it to say: after months of disruption, businesses are understandably eager to go back to normal as part of the recovery process. The question remains, though, have those businesses prepared themselves to resume operations at pre-crisis levels, especially in a public health environment marked by uncertainty?

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Topics: Crisis Management, Business Continuity

A Deep Dive into ISO 22301 for Your Clients

Posted by The Brain on Jul 28, 2020 2:58:43 PM

Post-crisis business closures weigh heavily towards companies that fail to develop business continuity plans (BCPs) before major incidents. But the length and depth of the COVID-19 crisis suggest that not just any BCP will do.

Instead, it’s absolutely essential that your client’s BCP accurately identifies, quantifies, and minimises potential interruptions and risks before a crisis happens. And to that end, best-practice certifications, like ISO 22301, help clients bolster their business continuity planning risk mitigation strategy as they adjust to the new normal. 

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Topics: Noggin Partners, Partner Newsletter

New Challenges in Physical Security in the Age of COVID-19

Posted by The Brain on Jul 21, 2020 2:36:25 PM


Oh, how things have changed. Mere months ago, protective security entailed managing all physical security incidents, threats, and operations – reducing risks to keep people and physical assets safe.

Now, in the midst of an ongoing pandemic, organisations have had to redefine the mission of their physical security teams in an effort to ensure that employees and customers avoid likely health threats, specifically community spread of COVID-19. 

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Topics: Integrated Safety and Security, Security Newsletter

Discussing the Business Continuity Implications of the Australian Cyber Attacks with Noggin CTO Owen Prime

Posted by The Brain on Jul 16, 2020 9:11:43 AM

 

Owen Security Interview_6.7.20_Full_Final

 

The near-unprecedented wave of cyberattacks on corporate and governmental systems has been an underreported story coming out of the COVID-19 crisis, with alarming business continuity implications for organisations still battling the fallout from the pandemic.

Already in March of this year, online threats had risen by as much as six times their February levels. Hacking and phishing attempts alone were up 37 percent month on month.

The surge would only accelerate. By June, reporting would find a staggering 400 percent increase in cyberattacks.

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Topics: Government, Business Continuity, Security Management

What to Do About Disaster Fatigue in Your Volunteer Ranks?

Posted by The Brain on Jul 14, 2020 12:11:05 PM

With the double-whammy of COVID-19 and a hyper-active weather season, volunteer disaster relief agencies already have enough on their plate. But the rapid increase in the number and severity of disasters is causing a worrying new phenomenon in volunteer management.

That trend is disaster fatigue. What is it, and how to plan for it this coming severe weather season?

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Topics: Emergency Management, Emergency Response, Emergency Management Newsletter

Returning to Work in a New Era for Workplace Health and Safety

Posted by The Brain on Jul 7, 2020 2:39:29 PM

PCBUs (Persons Conducting a Business or Undertaking) in the Australian state of New South Wales woke up this month to a more aggressive safety compliance regime.

Amendments to pre-existing safety law now put employers who fail to meet health and safety obligations on the hook for stiff new penalties should their negligence lead to a worker dying on the job. Those penalties include up to 25 years in prison for individual actors. Add to that, millions in fines for companies.

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Topics: Work Health Safety, Safety Management, Safety Newsletter

How to Pack a Punch with Your Business Case for Business Continuity Management

Posted by The Brain on Jun 30, 2020 12:40:05 PM

In the midst of the COVID-19 crisis, business continuity plans (BCPs), processes, and programs have never been in greater demand. But we’ve been here before.

Both the 11 September 2001 terror attacks and late 2000’s financial crisis spurred similar upticks in the popularity of business continuity management systems (BCMS). And yet, by the time COVID-19 came along, an alarming number of companies were unprepared.

Why didn’t business continuity management take off before; and how can you build a sustainable program today?

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Topics: Business Continuity, Crisis Newsletter

Mobile-Optimize Your Security Software for the COVID-19 Era

Posted by The Brain on Jun 23, 2020 3:42:52 PM

Even before the COVID-19 crisis struck, the consensus was that protective security technologies still had a long way to go to ensure maximal security, in a timely manner, for people and physical assets.

The reason? Hardware-intensive physical security management equipment had proven unable to keep up with the physical security threat as it had evolved.

Now, that threat is even more mobile, rendering traditional equipment even less effective. Why?

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Topics: Security Management, Security Newsletter

How to Manage Interoperability in the Age of COVID-19

Posted by The Brain on Jun 19, 2020 8:40:22 AM

Mere days into the hurricane season, the Atlantic basin is already experiencing its third named storm. Meanwhile, China, faced with flooding in its south and east, is upping flood defense emergency response to level III. Western Australia, for its part, is less than a month removed from a “once-in-a-decade storm,” so dubbed by the state’s acting commissioner of Fire and Emergency Services.

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Topics: Emergency Management, Interoperability, Emergency Management Newsletter

Avoid One-Size-Fits-All Strategies When Planning for a Safe Return to Work

Posted by The Brain on Jun 9, 2020 11:41:45 AM

For many organizations whose physical operations were forced to close due to COVID-19-induced lockdowns, reopening day is coming soon. Indeed, employers are busy planning for a safe reopening as the day approaches.

While planning matters, it’s the quality of those plans that will determine whether a safe reopening is possible. And as it turns out, too many organizations follow one-size-fits-all strategies that can actually compromise the safety of returning employees, imperiling business recovery from the crisis. How, exactly?

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Topics: Work Health Safety, Safety Newsletter

How to Develop a Crisis Plan for Back to Work

Posted by The Brain on Jun 2, 2020 4:07:21 PM

The scale of the COVID-19 disruption to what had long been normal working arrangements has been unprecedented. Take remote work: an early April 2020 MIT survey revealed that nearly a third of all workers in the U.S. who had been employed the month before were working from home, up from five percent in 2017.

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Topics: Crisis Management, Crisis Newsletter, Epidemic Response Module

Developing a Best-Practice COVID-19 Business Recovery Plan for Your Clients

Posted by The Brain on May 25, 2020 4:54:13 PM

At the outbreak of the COVID-19 crisis, more than 70 percent of employers admitted not having a pandemic plan in place. That glaring lack of planning suggests that your clients might not be as prepared as they think to resume normal working operations, now that the conversation has shifted to business recovery.

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Topics: Noggin Partners, Partner Newsletter, Epidemic Response Module

What are the Physical Security Controls in ISO 27001?

Posted by The Brain on May 25, 2020 11:49:16 AM

For many organizations, COVID-19 has meant a halt to on-premise operations and the introduction of broad work-from-home policies.

Sure, that pivot has been key to business survival. But it does carry serious risk, including a greater opportunity for physical security incidents from less oversight. How to mitigate that risk with a remote, fragmented staff? Best-practice security standard, ISO 27001 offers some clues.

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Topics: Security Management, Security Newsletter

How to Plan for Severe Weather Events in the Age of COVID-19

Posted by The Brain on May 18, 2020 2:06:43 PM

In the past, emergency management agencies and other organizations might have become accustomed to bleak forecasts of powerful hurricane seasons – like the one they received this year. They’ve never, however, had to prepare for an “above-normal” storm season while simultaneously fighting a “once-in-a-generation pathogen.” How can they beef up critical infrastructure resilience to respond to multiple events at once?

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Topics: Emergency Management, Emergency Management Newsletter

Overcoming the Safety Risk of Back to Work in the Age of COVID-19

Posted by The Brain on May 12, 2020 4:43:04 PM

After months of disruption, organizations are eager to return to normal as part of the recovery lifecycle. For many, that means resuming operations in work facilities vacated due to local, state, and national lockdown orders.

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Topics: Work Health Safety, Safety Management, Safety Newsletter, Epidemic Response Module

See How Noggin Partners are Responding to the COVID-19 Crisis

Posted by The Brain on May 5, 2020 1:48:49 PM

Even before the outbreak of the coronavirus, Forrester findings had shown that a full 100 percent of surveyed companies had experienced at least one critical event in the last two years – many firms faced multiple. The impacts of those critical events might now pale in comparison to the ongoing effects of the COVID-19 crisis. Still, the fact remains, organisations must be ready.

Your clients might be more receptive to that message than ever. The question then is: how can you help them build an end-to-end crisis competency in this moment? We have some ideas. So, do some of our partners.

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Topics: Noggin Partners, Partner Newsletter

The Benefits of Business Continuity Software That Scales with Crisis

Posted by The Brain on May 5, 2020 11:49:01 AM

Early numbers from the COVID-19 response reveal long-simmering challenges in ensuring business continuity for most organizations. In one employer survey, only 37 percent of respondents said that they had the right technology in place for employees to conduct critical business operations from home in the event of an emergency. 

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Topics: Crisis Management, Business Continuity, Crisis Newsletter

Managing the Coronavirus Impact on Healthcare Supply Chains

Posted by The Brain on Apr 29, 2020 12:21:52 PM

We’ve all seen the stories. The rapid spread of the coronavirus has caused demand spikes for personal protective equipment (PPE), with healthcare workers in areas hardest hit by the spread of the virus reporting alarming shortages of PPE like masks, gowns, and shields.

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Topics: Emergency Management, Crisis Management, Healthcare, Epidemic Response Module

Why Your Healthcare COVID-19 Response Needs HICS: Hospital Incident Command System

Posted by The Brain on Apr 29, 2020 11:57:38 AM

At this point, the majority of people who get COVID-19 only experience mild symptoms. But one in six become seriously ill, according to the World Health Organization. Throughout the entirety of the crisis, those numbers have carried serious implications for the healthcare COVID-19 response, as the resultant severe disease has caused hospitalization, even admission to an intensive care unit for weekslong stints.

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Topics: Emergency Management, Crisis Management, Healthcare, Epidemic Response Module

Noggin Celebrates World Day for Safety and Health at Work and Workers' Memorial Day

Posted by The Brain on Apr 28, 2020 9:00:00 AM

With the spread of the coronavirus, the health and safety of our workers is back in the news. Indeed, frontline workers, especially healthcare professionals, have become the faces of the response to the COVID-19 pandemic – their heroism matched only by the level of safety risk they court to do their jobs, with data sources showing a disproportionate number of healthcare workers among those infected with the coronavirus.

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Topics: Work Health Safety, Safety Management, Epidemic Response Module

Before COVID-19: Was the serial underreporting of safety incidents the canary in the coalmine for frontline-worker safety risk?

Posted by The Brain on Apr 27, 2020 12:38:12 PM

Frontline workers, especially healthcare professionals, have become the faces of the response to the COVID-19 pandemic. In areas hard hit by the rapid spread of the coronavirus, like Lombardy, New York City, and New Orleans, stories of the noble sacrifices of healthcare workers who have had to risk their personal safety to treat patients without an adequate stock of personal protective equipment (PPE) have proliferated – incomplete data sources point to at least 5,400 healthcare workers COVID-19 infections in the U.S. alone, with dozens of deaths.

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Topics: Work Health Safety, Safety Management, Epidemic Response Module

How to Use ICS to Bolster Your COVID-19 Response

Posted by The Brain on Apr 14, 2020 12:02:34 PM

 

The Incident Command System sprung out of a fire suppression event in the 1970s. But it didn’t take too long for non-fire organizations to begin using the system, as well.

The question is now as emergency response agencies mobilize against the COVID-19 pandemic, can ICS be relevant to their efforts?

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Topics: Emergency Management, Emergency Management Newsletter, Epidemic Response Module

Safety Regulators Are Releasing New Safety Guidelines: Will your safety software keep up?

Posted by The Brain on Apr 7, 2020 4:11:02 PM

The COVID-19 public health crisis is rapidly changing the way we do work. And safety regulators aren’t staying on the sidelines.

As major shifts occur in the workplace, safety regulators are issuing new recommendations and descriptions of mandatory safety and health standards. For PCBUs, the question remains, though: will your health and safety software adjust to the changes?

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Topics: Work Health Safety, Safety Management, Safety Newsletter

During the Coronavirus Pandemic, Get Back to Business Continuity Planning Fundamentals

Posted by The Brain on Apr 1, 2020 5:50:55 PM

 

If you didn’t know before, a mainstay of business continuity management is the business continuity plan (BCP), a collection of resources, actions, procedures, and information, designed to prepare organizations to maintain essential functions in the event of a major disruption like the coronavirus pandemic.

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Topics: Business Continuity

Noggin in the News: Featured on Channel 7, News Corp

Posted by The Brain on Mar 30, 2020 11:40:16 AM

Over the past few weeks, Noggin, a global leader in crisis and business continuity software solutions, has received press coverage from national news outlets including: Channel 7, The Daily Telegraph, news.com.au, NT News, Weekly Times, and more - for its its free COVID-19 Response software.

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Topics: Epidemic Response Module, Noggin Newsroom

Call for a "rapid, sweeping and costly lockdown" comes from Group of Eight Australian Universities panel

Posted by The Brain on Mar 27, 2020 11:47:28 AM

Here's what they are arguing for

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The Key Benefits of Case Management

Posted by The Brain on Mar 25, 2020 5:22:12 AM

 

When organizations need to cull information together quickly, case management makes the difference.

For safety, risk, compliance, and emergency managers, success often comes down to getting lots of information gathered and distributed quickly. That’s where case management comes in. Not only is the approach fundamentally adaptive, case management is also applicable to diverse types of complex, unpredictable work, all involving the accessing of fragmented resources (often data) to meet the fast-changing needs of clients.

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Topics: Case management

How Virtual EOCs Can Give Agencies Instant Access to Critical Information

Posted by The Brain on Mar 19, 2020 2:58:38 AM

 

Physical EOCs (Emergency Operations Centers) have proliferated in recent years. And it’s easy to see why. Physical EOCs help teams, individual organizations, and multiple agencies working in concert mobilize people and equipment for incident responses lasting the entirety of an emergency.

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Topics: Emergency Management, Emergency Response, Emergency Management Newsletter, Emergency Operations

Identifying a Place of Mass Gathering Is Crucial to Securing It

Posted by The Brain on Mar 18, 2020 3:56:52 AM

 

Why’s a place of mass gathering so difficult to pin down, even for owners and operators? The answer is more complex than you’d think. For one, place of mass gathering is a risk designation, extrinsic to the core function of the venue. Qualifying a venue as a place of mass gathering is its (high) potential to inspire terrorist attacks, which it becomes by concentrating large numbers of people.

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Topics: Security Management, Safety Management, Integrated Safety and Security

Planning to Maintain Duty of Care during a Public Health Crisis

Posted by The Brain on Mar 12, 2020 4:03:30 AM

 

With a surge of coronavirus cases around the world, new reports of workplace closures due to fear of exposure are emerging outside of coronavirus-epicenter, China, and outbreak hotspots like Hong Kong, South Korea, and Italy.

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Topics: Crisis Management, Work Health Safety, Crisis Planning, Safety Management, Safety Newsletter

An Introductory Guide to Case Management

Posted by The Brain on Mar 11, 2020 5:03:49 AM

 

Case management emerges as a process of systematic problem solving

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Topics: Case management

Six Crisis Management Measures You Should Take to Mitigate the Impact of the Coronavirus to Your Business

Posted by The Brain on Mar 5, 2020 3:56:58 AM

 

For those of us that had forgotten, the outbreak and spread of the coronavirus (COVID-19) to multiple continents should remind us that the risk of a critical global health incident must be factored into crisis and business continuity planning – and not just for companies with exposed supply chains.

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Topics: Crisis Management, Business Continuity, Crisis Planning, Crisis Newsletter

How to Prepare for the Coronavirus Risk to Exposed Supply Chains

Posted by The Brain on Mar 4, 2020 5:57:26 AM

 

The risk of the novel coronavirus to global supply chains is significant, experts say. And it’s easy to see why. For one, there is no historical precedent for the potential impact of the coronavirus on increasingly complex, global supply chains.

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Topics: Risk Management, Emergency Management, Crisis Management, Crisis Planning, Safety Management, Epidemic Response Module

Building the Case for End-to-End Safety Management Software

Posted by The Brain on Feb 26, 2020 4:16:01 AM

For PCBUs (Persons Conducting a Business or Undertaking), maintaining a safe workplace has never been more important – if you don’t do it, your competitor will. For, as the data shows, firms are increasingly leveraging effective safety management protocols to gain an advantage in the market.

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Topics: Safety Management, Integrated Safety and Security

What Actions Should You Take to Respond Better to Public Health Crises

Posted by The Brain on Feb 20, 2020 5:08:06 AM

 

As of mid-February, over 64,000 cases of the novel coronavirus (COVID-19) have been reported, with wartime measures increasingly becoming the norm throughout mainland China. The reach of the coronavirus, however, is global. The World Health Organization (WHO) has already declared a public health emergency of international concern.

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Topics: Emergency Management, Crisis Management, Emergency Response, Crisis Planning, Emergency Management Newsletter

Navigating Duty of Care for Owners and Operators of Places of Mass Gathering

Posted by The Brain on Feb 19, 2020 3:23:12 AM

 

Protecting places of mass gathering means controlling risk. Safety and security risk, however, can come from virtually any aspect of the operation, a daunting prospect for venue owners and operators. And that risk tends to increase – not shrink – as the size and complexity of the operation grows.

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Topics: Public Safety, Safety Management

Key Factors to Consider for Lone-Worker Safety Risk Mitigation

Posted by The Brain on Feb 13, 2020 5:37:12 AM

 

Hiring employees to perform remote and isolated work often helps businesses improve their productivity. But lone work isn’t without operational risk. For one, managing the safety risk to lone worker populations is part and parcel of a PCBU’s (Person Conducting a Business or Undertaking) duty of care obligation.

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Topics: Work Health Safety, Safety Management, Safety Newsletter

Introducing the Noggin Epidemic Response Module: Here’s why we built it

Posted by The Brain on Feb 12, 2020 8:55:16 AM

 

Even mere months ago, business leaders might have been forgiven for thinking that in this age of advanced healthcare systems and technologies, the risk of public health incidents to their business’ viability remained remote. By now, though, the ongoing Wuhan coronavirus should have disabused them of the notion.

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Corporate Crises Can Happen to Everyone: Here’s the business case for BS 11200

Posted by The Brain on Feb 6, 2020 9:51:45 AM

 

A full 100 percent of companies experienced at least one critical event in the last two years, according to a 2018 Forrester study. And the effects of those crises can be catastrophic, especially for small and medium-sized enterprises who run a higher risk of business closure.

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Topics: Crisis Newsletter

Key Elements for Building a Crisis Management Capability

Posted by The Brain on Feb 5, 2020 5:18:11 AM

As crises grow in kind and intensity, organizations need to take an intelligence-gathering and constant-monitoring approach to building their crisis management competency. This largely cyclical mode of lifecycle crisis management tends to be more strategy-oriented than the tactics-first approach implicit in the popular pre-crisis, crisis, and post-crisis models. For instance, the British crisis management standard, BS 11200, adopts a fairly cyclical framework that includes the following stages:

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Topics: Crisis Newsletter, Safety Newsletter, Integrated Safety and Security

From Where Will the Safety and Security Threats Come in 2020?

Posted by The Brain on Jan 29, 2020 9:07:05 AM

 

When it came to major safety and security threats, 2019 was one for the record books. Unfortunately, 2020 is shaping up to be no better, giving conclusive proof to firms – if they needed it – that it’s well past time to seriously consider from where top threats will come for your organization this year.

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Topics: Safety Management, Safety Newsletter

The Not-So-Secret Solution to Overcoming Volunteer Reliability Challenges

Posted by The Brain on Jan 23, 2020 3:22:43 AM

 

Disaster relief agencies might be heartened by the volunteer recruitment spikes they experience during moments of crisis, like the rolling bushfire disasters. But according to the data, those spikes are temporary. In other words, organizations relying on long-term resource gains from reliable volunteers will probably have to look elsewhere. Where to? The answer might surprise you. 

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Topics: Emergency Management, Emergency Response, Emergency Management Newsletter

What Political Leaders Shouldn’t Do During a Disaster

Posted by The Brain on Jan 22, 2020 5:22:30 AM

The custom of political leaders showing up in disaster zones is relatively modern. Formerly, disaster response proceeded with little input from federal agencies (generally) and heads of government (specifically). Instead, they were almost entirely state and local government as well as non-governmental agency interventions.

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Topics: Crisis Management, Government, Noggin Crisis, Critical Issues Management

The Unexpected Safety Benefits of Asset Management Best Practices

Posted by The Brain on Jan 16, 2020 7:08:51 AM

 

Implementing asset management principles enables PCBUs (Persons Conducting a Business or Undertaking) to quickly realize new value from existing assets. But those same principles also yield unexpected benefits for Safety programs, as well. Not sure what they are, or how to accrue them?

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Topics: Safety Management, Safety Newsletter

Where Will Utilities Turn to Make Margin?

Posted by The Brain on Jan 14, 2020 10:22:21 AM

Costs balloon in a heavily regulated space

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Topics: Utilities, Safety Management, Safety Newsletter

Severe Weather Emergency Planning: What business leaders need to do in 2020

Posted by The Brain on Jan 10, 2020 4:04:08 AM

 

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Topics: Crisis Management, Emergency Response, Crisis Plans, Crisis Planning, Crisis Newsletter

Five Integrated Safety and Security Software Capabilities Facilities Managers Need

Posted by The Brain on Jan 8, 2020 6:00:00 AM

When surveyed, senior facilities managers admit that their respective organizations are unprepared to deal with the security risk to the built environment. That is even as risk, including threats like workplace violence, environmental incidents, and active shooter incidents, continues to grow.

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Topics: Safety Management, Safety Newsletter, Integrated Safety and Security

Remember, the Public Needs Certainty from Crisis Communications

Posted by The Brain on Dec 20, 2019 3:53:29 AM

 

In this modern, heavily mediatized age, we’ve become painfully familiar with the most common, crisis communications gaffes: the public announcements that are quickly back tracked; the press conferences more notable for the (mis)behavior of officials than the content of the statements made; and the live interviews of angry families deriding a lack of candor and communication from officials.

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Topics: Crisis Management, Noggin Crisis, Crisis Plans

Why a Longer Disaster Season Makes Integrated Resource Management More Important Than Ever

Posted by The Brain on Dec 19, 2019 3:36:39 AM

 

According to CNBC reporting, the average number of yearly billion-dollar disasters totalled 15 events from 2016 to 2018. The average yearly total for the previous 38 years: 6.2 events. And this year’s disaster season, with its deadly storms, heatwaves, and, of course, wildfires, is all but certainly trending in the wrong direction.

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Topics: Emergency Management, Emergency Response, Resource Management, Emergency Management Newsletter

What Corporate Security Managers Learned in 2019

Posted by The Brain on Dec 18, 2019 10:12:35 AM

In 2018 corporate security incidents came for everyone. Unfortunately, 2019 proved no better. But despite the fact that corporate security incidents invite public scrutiny more swiftly than ever, the number of organizations with an appropriate (security) crisis management and communications plan remains stuck around the 50 percent mark worldwide.

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Topics: Security Management, Integrated Safety and Security

How Security Incidents Pose Employee Safety Risks and Compromise Employer Duty of Care Obligations

Posted by The Brain on Dec 11, 2019 7:06:44 AM

 

Safety teams have long understood employee health and safety to lie at the intersection of health protection and promotion. In turn, those teams have developed sophisticated programs to enhance worker wellbeing and prevent injury and illness.

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Topics: Work Health Safety, Safety Management, Safety Newsletter

Why Buy Physical Security Management Software Now?

Posted by The Brain on Dec 11, 2019 6:49:03 AM

Physical security challenges are only getting worse

Let’s face it, bolstering the operational security of vulnerable physical assets, locations, and people has slipped off the radar of most corporate Boards and C-level executives, replaced by a laser focus on cyber security. This underinvestment in physical security has its costs, though. 

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Topics: Safety Management

What to Consider When Purchasing Crisis Management Software

Posted by The Brain on Dec 4, 2019 3:18:23 PM

 

Nowadays, firms can expect some form of value-destroying corporate crisis at least twice a decade. And even those numbers might be too optimistic. In fact, a 2018 Forrester survey found that a full 100 percent of companies experienced a critical event in the last two years. Many dealt with multiple.

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Topics: Crisis Management, Crisis Planning, Crisis Newsletter

The Utility Wildfire Risk Explained

Posted by The Brain on Dec 4, 2019 10:43:40 AM

The wildland and urban interface as key to the utility wildfire risk

Home to the 2018 Camp Fire, Butte County, California, located as it is in the Wildland-Urban Interface (WUI), is increasingly representative of the type of  transitional area between unoccupied land and human development that’s increasingly become the site of heightened utility wildfire risk. 

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Topics: Risk Management, Utilities

Underinvestment in Physical Security One of the Biggest Trends of 2019

Posted by The Brain on Nov 27, 2019 10:28:37 AM

In 2018 corporate security incidents came for everyone. So far, 2019 hasn’t been much better. Through it all, one of the year’s bigger, under-covered trends has been the underinvestment in security personnel. How serious is the issue?

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Integrated Emergency Management Software Must-Haves for the Era of Cascading Natural Disasters

Posted by The Brain on Nov 21, 2019 6:35:55 AM

 

No doubt about it, volunteer disaster and emergency response agencies have seen enormous strides in emergency management software systems and incident management technology. But have those gains kept up with the unprecedented rise in natural disasters and other emergencies?

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Topics: Emergency Management, Emergency Management Newsletter

Noggin to Attend 67th Annual IAEM Conference & EMEX

Posted by The Brain on Nov 14, 2019 9:47:20 AM

 

Emergency managers out there, do you have just one pick for an emergency management conference to attend this year? Then, I’d strongly suggest attending the 2019 IAEM 67th Annual Conference & EMEX – Honor the Past, Treasure the Present and Shape the Future.

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Topics: Emergency Management, Emergency Task Management, Conferences & Events, Emergency Response

Kickstart Your Contractor Relationship Management Program In These Easy Steps

Posted by The Brain on Nov 13, 2019 10:34:49 AM

The modern workforce is changing and changing fast. Nowadays, most firms – from industry incumbents to plucky startups – employ third-party contractors to perform essential business tasks.

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Topics: Work Health Safety, Safety Management, Safety Newsletter

Noggin to Attend the Australian Airports Association National Conference 2019

Posted by The Brain on Nov 13, 2019 4:41:32 AM

The premier aviation conference and exhibition in Asia Pacific, the Australian Airports Association (AAA) National Conference attracted over 800 delegates last year, from Australia, New Zealand, and around the world.

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Topics: Airports, Conferences & Events

The Limits of Compliance-Driven Crisis Management Planning: And how to take a dynamic approach to crisis management planning

Posted by The Brain on Nov 7, 2019 3:19:12 AM

 

Ensuring compliance with regulatory requirements is critical to your business. But crisis and business continuity planning – often mandated by law – shouldn’t be a box-ticking exercise. Unfortunately, too many firms fall into the trap. What risks do those companies face treating crisis preparedness as a compliance-first practice?

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Topics: Crisis Management, Crisis Planning, Crisis Newsletter

An Introduction to ISO 22320

Posted by The Brain on Nov 5, 2019 10:44:21 AM

 

For some time now, the research points up clear challenges in interagency response to large-scale emergencies, citing delays in getting assistance and rescue underway, delays in decision making, and lack of clarity in command and control structures, etc. The key question is why, what factors explain the situation on the ground.

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Topics: Emergency Management, Emergency Task Management, Emergency Response

The Changing Risk Profile in the Education Sector

Posted by The Brain on Nov 1, 2019 4:11:08 AM

 

Today’s education sector is confronting a sharp uptick in risk and uncertainty. In turn, the practice of risk management is becoming foundational to the way schools, districts, and campuses operate, as effective risk management comes to be seen as a better way not only to identify and manage risks, but also to promote quality, continuity, and accountability.

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Topics: Risk Management, Crisis Management, Education, Education and Schools, Integrated Safety and Security

How Educational Institutions Should Address the Re-emerging Bomb Threat

Posted by The Brain on Oct 25, 2019 6:08:37 AM

 

Security incidents have become increasingly common in schools and universities. And bomb threats, in particular, are on the rise. Just look at the data.

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Topics: Security Management, Crisis Newsletter, Integrated Safety and Security

Why the Case for Siloing Safety and Security Breaks Down

Posted by The Brain on Oct 23, 2019 4:06:17 AM

 

It’s always been common for practitioners to treat safety and security as different properties – not just entities requiring different systems but distinct vocabularies and frameworks, as well. But increasingly the question is asked, how tenable is continuing to silo safety and security management? The answer: not tenable at all.

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Topics: Security Management, Safety Management, Integrated Safety and Security

What Emergency Managers Need to Know about ISO 22320

Posted by The Brain on Oct 17, 2019 4:40:43 AM

 

Been involved in large-scale disaster response? Then, you know all about the unique challenges of interagency operations, from delays in getting assistance and rescue underway to lack of clarity in command and control structures once on the ground, plus variable decision making throughout.

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Topics: Emergency Management, Emergency Management Newsletter

Three Key Considerations for an Integrated Safety and Security Management Platform

Posted by The Brain on Oct 16, 2019 8:19:50 AM

 

What integrated safety and security management capabilities do you need?

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Topics: Security Management, Safety Management, Integrated Safety and Security

With Legacy Wastes back in the News, How Can PCBUs Confront the Key Challenges of Hazardous Waste Management?

Posted by The Brain on Oct 10, 2019 5:40:43 AM

 

The story is well known. Hazardous substances were long bedrocks of the industrialized, global economy. But subsequent advances in environmental and health science caused a reevaluation of the use of hazardous waste in industry. In turn, governments installed thoroughgoing regulatory regimes to safeguard the health of workers, especially in heavy industry.

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Topics: Work Health Safety, Safety Management, Safety Newsletter

This Hurricane Season Read up on the Incident Command System

Posted by The Brain on Oct 3, 2019 1:34:42 AM

 

Just last month, Hurricane Dorian cut a destructive path through the Bahamas. As a historic category-5 hurricane, the storm leveled the Abaco Islands, leaving a rising death toll of 53 with more than 1,000 people missing.

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Topics: Crisis Management, Emergency Management Newsletter, Crisis Newsletter

What happened at the Noggin User Conference 2019

Posted by The Brain on Sep 20, 2019 6:30:43 AM

 

As many of you know, we decided, after a short sabbatical, to revive our User Conference initiative, so as to share best practices in safety and security management that we’ve learned over time, best practices which have also informed the development of our next-generation product, Noggin 2.0.

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Topics: Emergency Management, Crisis Management, Security Management, Conferences & Events, Safety Management, 2019 Noggin User Conference

Resources and Capabilities Go Hand in Hand in Emergency Response

Posted by The Brain on Sep 5, 2019 7:13:04 AM

 

During an incident, emergency managers need to deploy materials, supplies, technologies, and people to the emergency site as quickly and efficiently as possible. Unfortunately, getting resources to the right place at the right time is only half the battle.

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Topics: Emergency Management, Emergency Task Management, Emergency Response, Emergency Management Newsletter

Mitigating Lone-Worker Safety Risks

Posted by The Brain on Sep 5, 2019 6:55:09 AM

Spare a thought for your lone workers. After all, they’re likely your highest-risk employees. And without your active intervention, they might end up in harm’s way.

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Topics: Work Health Safety

Helpful Strategies to Mitigate the Effects of Crisis Decision Derailers

Posted by The Brain on Sep 5, 2019 2:05:39 AM

 

Decision making is hard in any context – never more difficult than during a crisis, when stress impairs decision making most severely. Crisis teams and their leaders understand this all too well.

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Topics: Crisis Management

Join Noggin at SafetyConnect 2019

Posted by The Brain on Aug 23, 2019 8:23:44 AM

 

Enhancing the future for health and safety professionals, SAFETYconnect 2019, brings new papers from local and international experts to the expo floor. A premium exhibition featuring the latest products, services, and technology solutions in the ever-changing WHS sector, the two-day event attracts senior WHS and business professionals from a broad range of industry sectors, including transport, construction, education, infrastructure, manufacturing, mining, utilities, government, and more. And the best part…

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Topics: Work Health Safety, Conferences & Events

Join Noggin at AFAC19

Posted by The Brain on Aug 22, 2019 7:21:29 AM

 

Australasia’s largest, most comprehensive emergency management conference and exhibition, AFAC19, is right around the corner, hosted by the likes of Country Fire Authority, Emergency Management Victoria, Forest Fire Management Victoria – Department of Environment Land Water and Planning, Metropolitan Fire and Emergency Services Board, Parks Victoria, and Victoria State Emergency Service.

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Topics: Emergency Management

Breaking down the Siloes between Safety and Security Management Helps Safety Teams Maintain Duty of Care

Posted by The Brain on Aug 8, 2019 7:59:03 AM

 

As a Safety leader, you’ve probably built a strong portfolio in the organisation. So too has your counterpart in Security. And now both of you see key safety and security priorities, like keeping employees safe at work or mitigating threats to facilities and people, reflected at the highest levels.

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Topics: Security Management, Work Health Safety

How to Strengthen Oversight of Disruptive Risks

Posted by The Brain on Aug 8, 2019 3:14:02 AM

 

Boards of Directors have weighed in. A staggering 60 percent of them believe that disruptive risks are “much more important” today than they were five years ago.

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Topics: Crisis Management

Understanding the Benefits of a Virtual Emergency Operations Center

Posted by The Brain on Aug 7, 2019 2:22:48 AM

 

The value of an Emergency Operations Center (EOC), a physical (or mobile) hub where Emergency and Incident Management teams coordinate information and resources during low-frequency, high-risk incidents, is pretty clear. The EOC supports incident management activities, up to and including on-scene operations.

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Topics: Emergency Management

Why Are Safety Reporting Rates So Low?

Posted by The Brain on Jul 31, 2019 2:15:36 AM

 

Safety incident reporting rates remain persistently low, despite the costs (measured in eventual safety incidents) being so high. The question for Safety teams is why, why are their safety reporting rates stuck in the doldrums?

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Topics: Work Health Safety

PCBU Safety Alert! The State of Victoria Moves to Criminalize Industrial Manslaughter

Posted by The Brain on Jul 24, 2019 2:58:06 AM

 

In the last decade, Australia made serious strides to update its occupational health and safety regulations to the modern era. A pillar concept propounded by the safety policy makers who crafted the subsequent model Work Health and Safety Act: that principal duty holders (or PCBUs) have the primary responsibility for the health and safety of their workers and any other workers under their influence (e.g. contractors). 

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Topics: Work Health Safety

Understanding the ISO 27001 Information Security Standard

Posted by The Brain on Jul 19, 2019 2:19:29 AM

Focus on physical security controls in ISO 27001

Serious about securing your valuable assets, digital as well as physical? Well, international standards prescribe baselines for securing those assets. The ISO 27001 information security management systems standard, in particular, focuses on securing information assets.

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Topics: Security Management

The Cost of Underreporting Safety Incidents

Posted by The Brain on Jul 17, 2019 7:39:52 AM

 

Safety reporting rates remain stubbornly low, especially in high-risk sectors, like construction, mining, shipping, etc. Taken alone, these low reporting rates would be reason enough for concern. Remember, chronic underreporting and the devaluing of near-miss analysis don’t conduce to creating a thriving safety culture. But underreporting safety incidents have major cost implications, too. Here’s the cost of underreporting safety incidents.

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Topics: Work Health Safety

Join Noggin at the AAAE International Airport Emergency Management Conference

Posted by The Brain on Jul 12, 2019 3:12:32 AM

 

Airports have never been busier. But luckily, thanks to the professionalism of airport operators, traffic flows smoothly; passengers get processed efficiently; and the planes themselves come and go.

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Topics: Emergency Management, Airports, Conferences & Events

Time to Get a Handle on Safety Underreporting

Posted by The Brain on Jul 4, 2019 3:47:20 AM

 

Conservative estimates of safety underreporting rates show the global total around 25 percent. That’s a full quarter of workplace incidents go underreported.

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Topics: Work Health Safety

Achieve Organizational Resilience by Deploying a Business Continuity Management System

Posted by The Brain on Jul 4, 2019 1:56:30 AM

 

Beyond business continuity planning, the need to move to a business continuity management system

As a practice, Business Continuity Management aims to maintain essential functions in the event of a disaster or other, major disruption. Organizations get that. After all, they’ve poured time and money into developing business continuity management plans.

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Topics: Business Continuity

The Business Benefits of Workflow Automation

Posted by The Brain on Jun 28, 2019 4:59:54 AM

 

Business process management implementations, useful as they are, aren’t ends. They’re means. Organizations engage in those implementations to effect larger transformations. After all, businesses are looking to gain concrete outcomes, results like better alignment, increased agility, flexibility, and innovation, cost reduction, deprecation of legacy applications, better compliance management, etc. The question is: how can workflow automation help organizations secure those business benefits?

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How Woolworths Achieved Key Business Improvements

Posted by The Brain on Jun 26, 2019 4:49:07 AM

 

Everyone knows Woolworths. It’s no overstatement to say that Woolworths is synonymous with the Australian supermarket. After all, the mega-retailer accounts for some 80 percent of market share, a fixture in Australia’s (and New Zealand’s) cities, towns, and rural communities.

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Topics: Case Study, Public Safety, Security Management

Join Noggin at the 2019 National Homeland Security Conference

Posted by The Brain on Jun 12, 2019 2:30:51 AM

 

The premier, comprehensive homeland security event in the nation, the 2019 National Homeland Security Conference brings together an impressive array of homeland security professionals. 

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Topics: Crisis Management, Incident Management, Security Management, Conferences & Events, Emergency Response

Not just Silicosis: Overall Environmental, Health and Safety risk on the rise

Posted by The Brain on Jun 6, 2019 4:22:12 AM

 

In Australia, environmental health and safety risk is getting critical. On the contemporary events broadcast, A Current Affair, respiratory physician, Dr Ryan Hoy singled out the silicosis crisis, calling it “unprecedented” – even warning that silicosis was worse than asbestosis.

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Topics: Work Health Safety

Best-practice Tips to Lead Your Crisis Management Team

Posted by The Brain on Jun 6, 2019 12:49:59 AM

 

When crises strike, leaders convene crisis management teams comprised of internal experts. You know, senior managers with the requisite professional and technical expertise to deal with the critical event at hand.

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Topics: Crisis Management, Critical Issues Management, Crisis Planning

Join Noggin at the 2019 Australian & New Zealand Disaster & Emergency Management Conference

Posted by The Brain on Jun 5, 2019 7:59:00 AM

 

The case for interoperability, especially the efficient transfer of relevant data between agencies, couldn’t be clearer. For one, any number of after-action reports have cited a lack of interagency cooperation as contributing to mission setbacks, even historic failures. 

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Topics: Emergency Management

Workflows and Business Process Management: A primer

Posted by The Brain on May 31, 2019 4:17:54 AM

 

The data shows that automating and streamlining business processes help organizations realize extraordinary productivity gains. There’s a revenue implication, here, too. Firms get to reduce costs driven by process inefficiencies. But how do workflows and business process management materialize into topline business gains. Our workflows and business process management primer gives you the rundown.

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What Is the Clery Act?

Posted by The Brain on May 29, 2019 4:34:10 AM

 

Since the early 1990s, colleges and universities in the U.S. receiving federal funding have been mandated by law to disclose information about crime on and near their campuses. In fact, it’s the pre-condition to participating in programs associated with Title IV of the Higher Education Act, which covers federal grants, loans, and work-study programs. 

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Topics: Education and Schools, Universities, Crisis Planning

Silicosis Is Back: How PCBUs can tackle the health and safety crisis

Posted by The Brain on May 17, 2019 3:11:05 AM

 

The reporting makes it clear: the silicosis crisis is back, and it’s particularly acute for stonemasons and other tradespeople. What happened?

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Topics: Work Health Safety

Join Noggin at Utility Week Live in Birmingham, UK!

Posted by The Brain on May 15, 2019 5:55:26 AM

Today, the only constant in the U.K.’s utilities market is profound change. The reason: from digital-first entrants to new customer demands to unheard of advances in analytics, disruption in this key sector is here to stay.

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Topics: Utilities, Conferences & Events

What to expect at the Noggin User Conference 2019: A Q&A with Noggin CEO, James Boddam-Whetham

Posted by The Brain on May 10, 2019 3:39:17 AM

 

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Topics: Conferences & Events

Building Your Business Case for Safety Management Software

Posted by The Brain on May 2, 2019 4:53:44 AM

 

We get it, deciding to digitize your manual processes and invest in WHS management software is a big step. But after the decision’s made, there’ll still be a heavy lift ahead.

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Topics: Work Health Safety

The Case for Unifying Security, Crisis, and Business Continuity Management

Posted by The Brain on May 2, 2019 12:56:20 AM

 

Take a look at the figures. Eighteen percent of all violent crimes occur in the workplace. Victim deaths are especially high in retail.

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Topics: Crisis Management, Business Continuity, Security Management, Crisis Planning

An Introduction to Permit to Work

Posted by The Brain on May 1, 2019 2:15:31 AM

 

Risk managers in the world of hazardous operations are acutely aware of the need to implement stringent work controls: documented measures that go far beyond safe work protocols for more routine jobs. 

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Topics: Work Health Safety

Gear up for the first-ever World Day for Safety and Health at Work

Posted by The Brain on Apr 26, 2019 7:52:26 AM

 

Nowadays, more people are working than ever before. And with the advent of remote work, those people are working from anywhere, at any time.

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Topics: Work Health Safety

What are the Challenges in Building and Operating a Security Operations Center (SOC)?

Posted by The Brain on Apr 19, 2019 3:45:35 AM

 

Security operations centers offer some pretty clear business benefits: improved situational awareness and visibility, reduced long-term security costs, and less operational security siloing. But despite the manifold benefits, SOC adoption isn’t universal. Far from it: in fact, according to EY’s Global Information Security Survey, 2017-2018, just half (or so) of all surveyed organizations have an SOC. What’s going on with the rest?

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Topics: Security Management

The Cost of Compliance Is up. Where’s the payoff?

Posted by The Brain on Apr 17, 2019 4:14:53 AM

 

When it comes to spending on compliance, companies aren’t shy. Every year, the average multinational will easily shell out millions on compliance, according to reporting in Harvard Business Review. In heavily-regulated sectors, that number is even higher. 

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Topics: Risk Management, Compliance

What We Learned at the 3rd Venue Security & Safety Summit

Posted by The Brain on Apr 12, 2019 6:54:02 AM

 

The ever-increasing threat level at major events puts even more pressure on organizers to ensure event security. To learn what some of the leading security professionals are doing to combat the growing threat, we recently attended the 3rd Venue Security & Safety Summit, which tackled key themes like planning and preparing for the unexpected, preventing and protecting against internal and external threats, designing and applying real-time response procedures, as well as building risk management into business continuity and disaster recovery.

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Topics: Security Management, Conferences & Events

Permit to Work: Some introductory concepts

Posted by The Brain on Apr 4, 2019 4:24:14 AM

 

Accident reports show that as many as 90 percent of industrial accidents are attributable to human error. But poor procedures and processes can make those human errors well-nigh inevitable, especially in the world of hazardous work. And that’s why teams involved in non-routine work need to implement stringent work controls to keep everyone safe and reduce risk.

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Topics: Work Health Safety

Essential Crisis Management System Features for the Crisis Management Lifecycle

Posted by The Brain on Apr 4, 2019 2:30:00 AM

 

Crisis can happen at any time, arising from a single devastating event or a series of unattended issues. Either way it comes about, crisis, once underway, presents a serious threat to a business’s core objectives, reputation – even its viability.

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Topics: Crisis Management

Major-Event Emergency Action Planning: What you need to know

Posted by The Brain on Apr 3, 2019 3:02:23 AM

 

From profits to press to badly-need infrastructure projects, major events can bring any number of lasting benefits to organizers and host sites. Conversely, the risks of running a major event are acute and variegated. So too are the penalties for botching it: public opprobrium, reputational damage, possibly even legal challenge and regulatory blowback. For organizers, effective all-hazards planning is the only solution to help mitigate topline risk and keep attendees safe. But with so many variables involved in major-event management, it’s easy to ask, how to get started?

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Topics: Emergency Management, Public Safety, Security Management

After the Christchurch Shootings: A resource for protecting houses of worship

Posted by The Brain on Mar 28, 2019 3:43:59 AM

 

By now, we know the grizzly details of the March 15 terror attacks at the Al Noor Mosque and Linwood Islamic Centre in Christchurch, the deadliest mass shooting incident in New Zealand history. All told, fifty people were killed, and scores injured at the hands of a self-described white supremacist.

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Topics: Crisis Management, Public Safety, Security Management, Critical Issues Management, Crisis Plans

Noggin Breakfast Seminars Come to Brisbane, Perth, and Wellington

Posted by The Brain on Mar 27, 2019 3:43:24 AM

 

A run-through of what happened

How prepared are organizations to tackle critical issues and major crises? That’s the question we at Noggin and our partner Deloitte have been posing to invited guests in our inaugural series of breakfast seminars, exploring the theme of overconfidence and crisis preparedness.

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Topics: Emergency Management, Crisis Management, Incident Management, Security Management, Conferences & Events

The Healthcare Response to the Christchurch Shootings: What other healthcare agencies can learn

Posted by The Brain on Mar 22, 2019 7:50:38 AM

 

Last Friday’s (March 15) horrific attacks at the Al Noor Mosque and Linwood Islamic Centre in Christchurch already rank as the deadliest mass shooting incident in New Zealand history. Fifty people were killed, and scores injured in an act of terror unprecedented in the island nation.   

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Topics: Emergency Management, Crisis Management, Public Safety, Healthcare, Emergency Response, Resource Management

Join Noggin at the 3rd Venue Security & Safety Summit: An event to help ensure operational continuity of venues, events, and facilities

Posted by The Brain on Mar 21, 2019 4:50:04 AM

 

We’re just days out from the 3rd Venue Security & Safety Summit, set to be held this March 26 and 27 in Melbourne. The event brings leading security professionals together to discuss how the implementation of effective and practical strategies of prevention, preparation, response, and recovery helps ensure operational continuity and sustainability. And the best part is Noggin will be there, with an exhibitor’s table right in the thick of things.

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Topics: Public Safety, Security Management, Conferences & Events

Spotlight on Boeing’s 737 Max Aircraft: What you need to know about the ongoing crisis

Posted by The Brain on Mar 20, 2019 8:21:26 AM

 

By now, most know at least the outlines of the story. In October 2018, Lion Air Flight 670 crashed into the Java Sea on a domestic route from Jakarta to Pangkal Pinang in Indonesia. All 189 passengers and crew on board were killed. Weeks later, engine failure forced a Norwegian Air Shuttle flight to make an emergency landing in Iran. And more recently, on March 10, 2019, Ethiopian Airlines Flight 302 crashed just minutes after takeoff from Addis Ababa, Ethiopia on its way to Nairobi, Kenya. As in the case of the Lion Air crash, all 150-plus passengers and crew on board perished. The common factor between the seemingly isolated incidents? The aircraft in all three flights belonged to a relatively new line of planes: the Boeing 737 Max 8.

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Topics: Crisis Management, Incident Management, Critical Issues Management, Crisis Plans, Crisis Planning

Key Service Challenges Utilities Face when Managing Customer Outages

Posted by The Brain on Mar 15, 2019 2:04:27 AM

 

For utilities, whether incumbents or newcomers, the ground is shifting – shifting fast. Customer engagement is at an all-time high, owing to a combination of factors: new technology, shifts in public policy, and just, pure economics. 

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Topics: Utilities

ISO 45001: What’s new?

Posted by The Brain on Mar 7, 2019 4:00:00 AM

 

We’ve all been following major shifts in occupational health and safety. And perhaps, no one recent change has been bigger than the introduction of ISO 45001. The new ISO standard supplants OHSAS 18001 to give organizations of any size and in any market a systematic, integrated way to manage work safety risk.

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Topics: Work Health Safety

Challenges to effective business continuity planning

Posted by The Brain on Mar 7, 2019 2:00:00 AM

 

Year after year, the likelihood of a business-destroying critical event only seems to increase. Yet somehow, business continuity planning–the collection of resources, actions, procedures, and information, designed to prepare organizations to maintain essential functions in the event of a disaster or other major disruption–hasn’t made it to the top rung of C-suite priorities. 

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Topics: Business Continuity

How Security Operations Centers Can Help Mitigate Physical Security Risk

Posted by The Brain on Mar 6, 2019 5:16:17 AM

 

Physical security incidents cause staggering levels of material damage and cost organizations big bucks. In the construction industry, for example, businesses lose between $300 million and $1 billion every year due to the theft of equipment and other high-value materials, according to data from the U.S. National Insurance Crime Bureau. 

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Topics: Security Management

Managing Major-event Duty of Care

Posted by The Brain on Mar 1, 2019 5:23:44 AM

 

Managing major events is difficult – it’s not for nothing that Olympic host cities have over five years to prepare for the next Games (incidentally, Los Angeles will have eleven to prepare for the 2028 Summer Olympics). For one, the level of risk they create is enormous, and not just security risk. 

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Topics: Public Safety

Noggin at Work: The case of the LINX Group

Posted by The Brain on Feb 27, 2019 4:33:48 AM

 

The LINX Group is a pretty big deal in the logistics infrastructure and solutions space. How couldn’t it be? Built on more than a century’s worth of ports and logistics experience, the company brings together the skills and expertise of four market-leading operations. As a result, it boasts customers across a wide array of industries.

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Topics: Ports, Incident Management, Work Health Safety

ISO 22301: What you need to know about the international business continuity management standard

Posted by The Brain on Feb 20, 2019 8:15:07 AM

 

Business continuity management (BCM) has been around for some time now, roughly since the 1970s, according to most accounts. Back then, the field was a mere offshoot of crisis management. But now its scope has narrowed substantially to a holistic management process for identifying potential threats to an organization and the operational impacts those threats pose.

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Topics: Business Continuity

Explaining the Ministerial Last Powers Rules in the Security of Critical Infrastructure Act 2018

Posted by The Brain on Feb 13, 2019 8:50:17 AM

 

In March 2018, the Australian Parliament passed the Security of Critical Infrastructure Act. As you probably know, the Act majorly ramps up state scrutiny of so-called critical infrastructure assets (ports, as well as electricity, gas, and water entities), by attempting to improve cooperation and collaboration between government bodies and the owners and operators of those assets. To do so, the Act compels asset operators and owners to relay detailed operational information (as well as relevant updates) to a government authority.

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Topics: Security Management

What Is Critical Event Management? Definitions, benefits, and what to look for

Posted by The Brain on Feb 7, 2019 3:30:00 AM

 

Critical events have become increasingly disruptive facts of corporate life. A recent Forrester report documented that all companies experienced a critical event in the last two years. In fact, many dealt with multiple incidents, the average being more than four discrete critical events in a two-year period.

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Topics: Crisis Management, Incident Management, Noggin Crisis

After Reforms, Key Work Health and Safety Challenges Persist in Australia & New Zealand

Posted by The Brain on Feb 6, 2019 6:57:48 AM

 

In the last decade, Australia and New Zealand launched broad-based reforms to retool their occupational health and safety systems. Australia implemented a rigorous harmonisation regime: its commonwealth Model Work Health and Safety Act now forms the basis of the majority of state WHS laws. New Zealand, then, used Australia’s Model Act as the basis for its regulations.

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Topics: Work Health Safety

Who Are the Lone Workers at My Organisation?

Posted by The Brain on Jan 30, 2019 5:17:43 AM

 

Nowadays, most jurisdictions impose a strict duty of care obligation on employers. In other words, employers must provide a baseline level of care for their employees, i.e. ensure security and safety. That requirement, however, doesn’t just apply to employees working within the four walls of the traditional office; it also extends to lone workers. 

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Topics: Work Health Safety

Tips for Closing the Crisis Preparedness Gap

Posted by The Brain on Jan 24, 2019 3:00:00 AM

 

2019 has only just begun, and already we’ve got a strong contender for crisis management challenge of the year – queue the 2018 corporate crisis PTSD.

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Topics: Crisis Management

Housing New Zealand Strengthens Safety Practices with Help from Noggin OCA

Posted by The Brain on Jan 23, 2019 5:12:31 AM

 

The Crown agency in charge of housing services in New Zealand, Housing New Zealand (HNZ) has been around since the early 2000s.

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Topics: Government, Work Health Safety

Not Sure if You Need a Business Continuity Plan at Your Organization?

Posted by The Brain on Jan 18, 2019 3:47:11 AM

 

The business disaster data suggests yes – emphatically yes.

Organizations underestimate the emergency disaster threat to business viability at their peril. According to the U.S. Federal Emergency Management Agency, anywhere between 40 to 60 percent of small businesses never reopen following a national disaster.

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Topics: Business Continuity

Genesis of the Australian Security of Critical Infrastructure Act 2018

Posted by The Brain on Jan 16, 2019 8:35:50 AM

 

Factors driving the push for critical infrastructure security reform in Australia

2018’s Security of Critical Infrastructure Act didn’t come out of a policy bubble. The fact is we live in a globalized world; cross-border trade is the norm. The benefits of high levels of integration to comparatively open economies like Australia have been obvious for some time now, specifically in the realm of foreign direct investment (FDI).

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Topics: Security Management

This Year, Take Your Crisis Management Training to the Next Level

Posted by The Brain on Jan 9, 2019 6:11:17 AM

We’ve said it time and again, but comprehensive, crisis management planning, while essential, is only the first step towards crisis preparedness. No matter how brilliant, dynamic, or intuitive your crisis plan is, when the time comes to execute, staff still needs to be comfortable performing assigned tasks. And that entails, regular training in crisis-like conditions. How, then, to create those conditions?

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans

2018: The Year in Corporate Crisis

Posted by The Brain on Dec 20, 2018 3:00:00 AM

 

It’s December, and the new year approaches. But before we usher in 2019, let’s take a look back on the year in corporate crisis.

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Topics: Crisis Management, Noggin Crisis, Crisis Plans, Crisis Planning

The Challenges of Risk Management

Posted by The Brain on Dec 19, 2018 5:03:54 AM

 

How much risk is too much risk? That’s a central question for risk managers and their bosses in the C-suite. It’s also the question that underpins the practice of risk management, which is all about identifying, evaluating, and determining the risks your company is exposed to and coming up with the policies, processes, and procedures to manage those identified threats.

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Topics: Risk Management

Exploring Risk Management Fundamentals

Posted by The Brain on Dec 14, 2018 4:00:00 AM

 

These aren’t the old days. Business leaders have finally gotten serious about managing topline risk at their companies. Just in time, too. Risk storm clouds have been gathering for a while now.

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Topics: Risk Management

“Disaster Voyeurism” and Other Things We Learned at the AAA (Australian Airports Association) National Conference

Posted by The Brain on Dec 12, 2018 4:00:00 AM

 

A few weeks ago, the team at Noggin attended the Australian Airports Association (AAA) National Conference, the pre-eminent aviation conference in the Asia-Pacific region. There, we learned all about the latest innovations in airport technology as well as new developments in best-practice principles.

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Topics: Emergency Management, Airports, Public Safety, Conferences & Events, Emergency Response

Developing a Crisis Management Plan for the Holidays

Posted by The Brain on Dec 6, 2018 4:33:49 AM

 

For retailers, the holiday season means big bucks. Last year's, the most robust in a decade, saw sales top $690 billion in the U.S. alone. Add in European sales, and that figure jumps up to one trillion dollars.

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Topics: Crisis Management, Noggin Crisis, Crisis Plans, Crisis Planning

Fielding a Full Incident Management Team under AIIMS

Posted by The Brain on Dec 5, 2018 6:12:55 AM

 

AIIMS is the Australasian Inter-service Incident Management System. The nationally recognized incident management structure in Australia, AIIMS has wide command, control, and coordination applicability in fire, land management, and other emergency situations, as well as for non-emergency incidents.

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Topics: Emergency Management, Incident Management, Emergency Task Management, Emergency Response

Noggin Launches Breakfast Seminars Initiative

Posted by The Brain on Nov 30, 2018 6:00:50 AM

 

How prepared are organizations to tackle critical issues and major crises? That’s the question we at Noggin alongside our partner Deloitte posed to invited customers in an inaugural series of breakfast seminars exploring the theme of overconfidence and crisis preparedness.

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Topics: Conferences & Events

With Fires Back in the Headlines, It's Time to Read up on the Incident Command System

Posted by The Brain on Nov 22, 2018 3:00:00 AM

 

California is ablaze. Northern California’s Camp Fire has already become the deadliest in the state’s history. The Woolsey fire, rampaging through heavily-populated Los Angeles and Ventura counties, is comparable in size to the city of Denver. For crisis leaders, it’s past time to dust of those corporate crisis plans and get serious about severe weather preparedness.

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Topics: Crisis Management, Noggin Crisis, Emergency Response, Crisis Plans, Crisis Planning

Trump’s Forest Management Claims: Fact or Fiction?

Posted by The Brain on Nov 21, 2018 7:15:23 AM

 

With a couple of tweets – how else? – President Trump inserted himself directly into the California wildfire crisis, blaming “poor forest management” as the cause of the “massive, deadly, and costly forest fires” and threatening, for good measure, to pull funding (presumably for federal firefighting assistance).

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Topics: Crisis Management, Noggin Crisis

The 14 Core Features of the Incident Command System

Posted by The Brain on Nov 14, 2018 8:03:49 AM

 

If you’re involved in emergency management in the U.S., you’ve probably heard of the Incident Command System (ICS). A key feature of the U.S. National Incident Management System (NIMS), ICS is an operational incident management structure that provides a standardized approach to the command, control, and coordination of emergency response in the U.S.

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Topics: Emergency Management, Emergency Task Management, Emergency Response

Ten Years Later: Companies are still paying a steep reputational toll for the financial crisis

Posted by The Brain on Nov 8, 2018 3:00:00 AM

 

How much did corporate reputations slump during the financial crisis? A lot, at least according to industry actors at the time. For instance, when polled in 2009, 85 percent of executives agreed that the public’s trust in business had diminished.

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Topics: Crisis Management, Noggin Crisis, Crisis Plans, Crisis Planning

Why Volunteer Reliability and Retention Management Has Become a Huge Challenge

Posted by The Brain on Nov 7, 2018 8:45:35 AM

 

Been managing volunteers, especially disaster response volunteers, for the last few decades? Then, you’ve probably noticed a shift. There’re fewer long-term volunteers; new volunteers are harder to come by than ever; and your base of existing volunteers is serving historically short stints.

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Topics: Emergency Management, Public Safety, Emergency Task Management, Emergency Response, Resource Management

GDPR Comes for the Financial Industry

Posted by The Brain on Nov 2, 2018 9:40:01 AM

 

GDPR has officially been on the books for a few months now. So what do the new regulations mean for the world of finance?

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Crisis Planning

The Three Challenges of Interoperability in Information Management

Posted by The Brain on Oct 31, 2018 8:00:00 AM

 

By now, the case for interoperability, especially the efficient transfer of relevant data between agencies – otherwise known as interoperability in information management – is clear. Just take a look at many post-emergency, after-action reports; most cite a lack of interagency cooperation as contributory to mission setbacks, or even failures. Of course, one of the best examples in recent memory: poor interagency cooperation between New York City responders during 11 September.

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Topics: Emergency Management, Public Safety, Emergency Task Management, Emergency Response, Resource Management

The Rash of Recent Data Breaches Show the Need for Crisis Management Planning

Posted by The Brain on Oct 25, 2018 2:14:19 AM

 Cyber-criminals are unrelenting

The numbers in last month’s Facebook data breach were big. All told, 30 million accounts were potentially affected, with hackers stealing personal information from 14 million Facebook users. But, as big as those numbers are, the data breach is actually part of an even larger story: it’s a stark reminder, if ever we needed it, that cyber-criminals are waging a never-ending battle.

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Topics: Crisis Management, Noggin Crisis, Crisis Plans, Crisis Planning

Who Are Your Volunteers? And what availability challenges do they pose

Posted by The Brain on Oct 24, 2018 7:00:00 AM

 

When it comes to disaster response, full-time staff usually gets heavy reinforcement from volunteers. Indeed, in the event of an emergency, volunteers, especially spontaneous, converging volunteers, are often the first on the field, providing much-needed first responder support, including search and rescue, first aid, damage and need assessment. It’s also not uncommon that volunteers numerically dominate the response effort. In Australia, for instance, rural fire services often average career staff to volunteer ratios that easily exceed 1:130.

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Topics: Emergency Management, Emergency Response, Resource Management

Quantifying the Data Breach Threat to Retail

Posted by The Brain on Oct 17, 2018 8:35:27 AM

 

When it comes to data breaches, no sector is more vulnerable than retail – that includes finance, insurance, and hospitality. In the U.S. alone, 75 percent of retailers have experienced some form of data breach since opening. A whopping 50 percent of retailers experienced a breach just last year. And that’s up from 19 percent the year before – a staggering year-on-year increase.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Crisis Planning

How Important Is Simplicity in Crisis Management App Design?

Posted by The Brain on Oct 10, 2018 9:18:42 AM

 

Let’s face facts. Features only improve products when actual customers use them. Too often well-intentioned features create more complexity than value. That’s never more so the case than when those features are introduced with cumbersome design elements, which users need to wade through in order to get where they need to go. After all, users are humans. And there’s only so much design stimuli we can absorb at any one time.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management

Hurricane Florence Offers a Powerful Reminder to Prepare for Severe Weather

Posted by The Brain on Oct 10, 2018 7:25:47 AM


So far this year, the U.S. has already been hit by six storms, excluding the recent Hurricane Florence, that were each severe enough to inflict at least $1 billion in damages. Together, these storms caused more than thirty deaths.

Hurricane Florence—which recently struck the Southeast U.S. leading to severe flooding in the Carolinas—caused an estimated $20 billion in damages, possibly higher given that estimates on the monetary cost are still being estimated, and led to more than forty deaths.

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Topics: Crisis Management, Emergency Response, Crisis Planning

Picking Your School’s Severe Weather Emergency Response Team

Posted by The Brain on Oct 5, 2018 4:09:26 AM

 

Team-driven operational planning is the key to most successful incident response efforts, even severe weather emergency response. For instance, the people on your school’s severe weather emergency response team will be the ones helping you craft, implement, and refine your plan. Here’re some tips to help you choose wisely:

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Universities, Crisis Planning

Ensuring Capability Management Success: A How-To

Posted by The Brain on Oct 3, 2018 4:49:47 AM

 

Resources and capabilities go hand in hand. Your team’s capabilities prove the crucial variable to success in the field. In other words, managing one (resources) without considering the other (capabilities) is a surefire way to undermine the success of your mission.

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Topics: Emergency Management, Public Safety, Emergency Task Management, Emergency Response, Resource Management

Have You Thought About This Cost of a Bad Corporate Reputation?

Posted by The Brain on Sep 27, 2018 1:30:00 AM

 

Tesla CEO Elon Musk is grabbing headlines for his tweets—one of which even set in motion an investigation by the U.S. Securities and Exchange Commission—and for smoking marijuana in a video interview with stand-up comedian Joe Rogan.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management

Capability Challenges to Effective Resource Management

Posted by The Brain on Sep 26, 2018 7:24:36 AM

 

To be successful, incident managers need to get materials, supplies, technologies, and especially responders to the emergency site as quickly and efficiently as possible. But those same managers will tell you that getting resources to the right place at the right time is only half the battle. Attention also needs to be paid to ensuring the productivity of those resources once they reach the disaster. Here, however, managers and dispatchers confront capability roadblocks to effective resource management.

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Topics: Emergency Management, Incident Management, Emergency Task Management, Emergency Response, Resource Management

The Rise and Fall of the Minerals Management Service: A risk management cautionary tale

Posted by The Brain on Sep 21, 2018 2:27:03 AM

 

In the words of former White House energy and climate change tsar, Carol Browner, the Deepwater Horizon oil spill was the worst environmental disaster the U.S. has had to face. The toll of the disaster is indeed difficult to comprehend. For nearly three months, more than four million barrels of oil leaked into the Gulf of Mexico, the equivalent of multiple Exxon Valdez spills. And as to the length of shoreline oiled, scientists at the U.S. National Oceanic and Atmospheric Administration found oil along 1,313 miles of ecologically-sensitive Gulf coast.

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Topics: Crisis Management, Mining, Oil & Gas, Noggin Crisis, Critical Issues Management

Understanding the Product Recall Threat

Posted by The Brain on Sep 19, 2018 6:53:49 AM

 

Selling goods on the market? Then you know the product recall threat can’t be understated. Defective products are already a leading cause of liability loss, according to insurance giant, Allianz. And the overall toll of consumer goods incidents to (just) the U.S. economy: $1 trillion plus per year. You can’t make this stuff up.

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Topics: Crisis Management, Noggin Crisis, Critical Issues Management, Crisis Plans, Crisis Planning

Why Crisis Management Planning Isn’t Enough

Posted by The Brain on Sep 12, 2018 7:59:10 AM

 

Businesses aren’t playing around, waiting for crisis. At least, not any more. As the crisis threat grows in kind and intensity, organizations in all major industries have taken notice. Now, some 80 percent of business leaders believe that their organizations are only a year away from a potential crisis. 

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Topics: Crisis Management, Noggin Crisis, Crisis Plans, Crisis Planning


Meet Noggin: all-hazards enterprise resilience software.

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The Noggin software suite provides flexible information management solutions capable of managing all hazards across a wide range of industries, from the smallest complaint to a multi-national emergency. We help organizations handle all hazards, all media, all devices, all processes - in one suite of software products. Organizations across the world rely on Noggin to help them manage disruptive events more effectively and protect the bottom line for their communities and businesses.

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