Request a Demo

The Noggin Platform

The world’s leading platform for integrated safety & security management.

Learn More
Find Your Solution
  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo
  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

Learn More
Request a Demo

Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

Learn More
Request a Demo

A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

Learn More
Request a Demo

Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

Learn More
Request a Demo

All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo
  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

Learn More
Request a Demo

Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

Learn More
Request a Demo

Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

Learn More
Request a Demo

Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

Learn More
Request a Demo

All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

Learn More
Request a Demo
  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

Learn More
Request a Demo

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

Learn More
Request a Demo
Guide

10 Steps to an Effective Crisis Management Plan

Read the Guide
Noggin - 10 Steps to an Effective Crisis Management Plan THUMBNAIL - 2022
Article

The Stages of Crisis: Understanding the Crisis Management Lifecycle

Read the Guide
crisis_decisionmaking_400x236
eBook

Understanding ISO 22361 for Crisis Management

Read the Guide
Guide to ISO 22361_Thumbnail
eBook

Best Practice Strategies to Maintain Resilience

Read the Guide
Noggin - Best-Practice Strategies to Maintain Resilience amidst Complex Disruptions - 2022
NEWS

Technology expert's tips for safety management platforms

Read the Article
Male factory worker and supervisor are analyzing plans
NEWS

A Comprehensive Guide to Understanding ISO45001

Read the Article
Incident Commander image_Noggin AFR feature

Who We Are

The world’s leading platform for integrated safety & security management.

Learn More

Six Crisis Management Measures You Should Take to Mitigate the Impact of the Coronavirus to Your Business

For those of us that had forgotten, the outbreak and spread of the coronavirus (COVID-19) to multiple continents should remind us that the risk of a critical global health incident must be factored into crisis and business continuity planning – and not just for companies with exposed supply chains.

But what precise steps should you take to mitigate losses and keep employees safe and productive? These six flexible measures come to mind.

1. Revisit your existing pandemic plan.

Haven’t revised your pandemic playbook in years? You’re not alone. Insurance models predict the annual risk of outbreaks, like an influenza pandemic, at anywhere from 0.5 to 1 percent.

But it’s well past time to crack your existing plan open and start adjusting. Before putting pen to paper, though, it’s critical to reconsider the plan’s purpose and scope. What are you now hoping to accomplish with the plan: indicating the actions required to overcome or minimize the impact of the spread of the pandemic, delineating responsibilities and procedures to address the impact of the spread, or some combination of the two?

Remember, your goals and objectives will vary depending on a few factors, like supply-chain exposure, levels of business interruption insurance coverage, staff travel history, available resources, and coordination with public health agencies. Further, possible plan objectives might include the total elimination or significant reduction of an infectious agent at the workplace, decrease of illness among key stakeholders, continuity of critical business activities, and/or reduction of economic impact.

2. Get comfortable with relevant terminology

Understanding relevant incident management terminology is quite important in the context of getting crisis-prepared for a critical public health incident. That’s because non-health specialists at your company might find themselves collaborating closely with relevant response agencies. Personnel from those agencies all use the language of their field when responding to incidents.

Just knowing some relevant terms will help your Crisis Management team communicate more efficiently with responders and avoid misunderstandings. It will also help key stakeholders to better interpret the language that official agency spokespeople are using in their public communications, which will then inform your company’s response.

3. Compile emergency contact lists

To get coronavirus crisis-prepared, ensure that your Incident Assessment and Crisis Management teams have ready access to contact information for key stakeholders. Those stakeholders will likely be:

  • Local and state Departments of Public Health
  • Federal health agencies
  • Local emergency services
  • Hospitals
  • Site management

Once obtained, contact information should be input directly into your integrated safety and security software solution – Noggin 2.0 comes to mind – and also posted in hard copy inside your brick-and-mortar crisis command center, should you have one.

4. Select your team. Set roles and responsibilities.

Haven’t selected your core crisis team or epidemic response unit? Get started now. After all, team-driven operational planning is central to most successful incident responses. So, choose your pandemic response coordinator and/or team and task them with defined roles and responsibilities for preparedness and response planning.

For teams already using the Incident Command System (ICS), the incident response structure, with modifications, might prove helpful in the effective, efficient management of this public health event.

ICS or not, your Pandemic response should ensure effective command, control, and coordination of the incident response. A management hierarchy might be the best way to go about it.

5. Get working on your internal and external communications

Also, when incident response goes awry, flawed communication is often to blame. In the case of a public health event like coronavirus, in particular, employee fear and anxiety will be high. Ad hoc, often contradictory communications from the crisis team will only heighten tensions. So, plan to stay on top of the issue and remain a respected source of information for your employees. Relevant measures might include:

  • Develop and disseminate programs and materials covering epidemic fundamentals, personal and family protection, and response strategies
  • Ensure that communications are culturally and linguistically appropriate
  • Disseminate information to employees about your epidemic preparedness and response plan
  • Provide information for the at-home care of ill employees and family members
  • Develop platforms for communicating epidemic status and actions to employees, vendors, suppliers, and customers in a timely way
  • Identify community sources for timely and accurate pandemic information and resources for obtaining counter measures

6. Prescribe the right actions

Finally, make sure your existing plan’s actions are appropriate to the situation at hand. Factor in that a public health event, like the coronavirus crisis, will likely remain fluid and that public health law in your jurisdiction will often supersede internal response instructions, orders, and dictates.

Nevertheless, companies must have a clear action plan to ensure employee safety and productivity, as well as maintain critical business activities. Specific continuity of business-critical services measures that come to mind include the following:

  • Review existing delegations of authority to ensure sufficient depth to cover staff losses in critical services.
  • Review and modify existing emergency and crisis management processes to meet pandemic-specific requirements.
  • Identify and document funding approval authorities and procurement procedures for unusual resource needs.
  • Develop corporate process models for prioritizing, continuing, or deferring activities to reduce workload during pandemic plan activation.
  • Design and implement corporate response to the need for design and implementation of infection reducing signage.

To cap, critical public health events are not relics of our past. They are very much a crisis risk to be considered in the here and now. So, if you haven’t begun yet, start getting prepared today to mitigate the impacts of the coronavirus to your business.

---

For more great content from Noggin, visit our Resources Center.