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The world’s leading platform for integrated safety & security management.

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  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Request a Demo
  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
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Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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Guide

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The Importance of Leadership and Worker Participation in Managing Psychosocial Risk in the Workplace

The likelihood of exposure to work-related hazard(s) of a psychosocial nature and the severity of injury and ill-health that can be caused by these hazards is defined as psychosocial risk. That risk has been increasing apace, even before the COVID-19 crisis. Now, the pandemic has turbocharged the threat; what can organisations do to manage it, ensuring wellbeing in the workplace?

Managing psychosocial risk with ISO 45003

Well, best-practice guidance can help. The international standard-making body, the ISO, recently published ISO 45003: 2021, the first standard to tackle psychological health and safety at work directly.

Written to help organisations already using occupational health and safety (OHS) systems based on ISO 45001: 2018 (though applicable to those that don’t), the newer standard provides simple, practical guidance on how to manage the psychosocial hazards that arise in the work environment.

For whom is it useful? The short answer is everyone. Although written to help ISO 45001-compliant organisations, ISO 45003 has practical advice for organisations of all shapes, sizes, and OHS maturity levels, with the following roles likely to benefit the most from adhering to the best-practice standard:

  • Front-line managers
  • HR
  • CEOs & Business owners
  • Boards of directors

Download Guide to Understanding ISO 45003: Psychological Health and Safety at Work

The role of leadership and worker buy-in in managing psychosocial risk

Of course, guidance is one thing. Getting that guidance to stick is something else.

After all, every major organisational initiative needs leadership commitment and worker buy-in, and managing psychosocial risk is no different.

ISO 45003 anticipates this need in a section focused on the role of leadership commitment. In it, senior leaders are called to do the following:

  • Demonstrate leadership and commitment to managing psychosocial risk and to promoting wellbeing at work
  • Identify, monitor, and be aware of its roles and responsibilities with respect to managing psychosocial risks
  • Determine the resources needed and make them available in a timely and efficient manner
  • Reinforce the sustainability of managing psychosocial risk by including it in strategic plans as well as existing systems, processes, and reporting structures
  • Protect workers from reprisals and/or threats of reprisals for reporting incidents, hazards, risks, and opportunities
  • Communicate how whistle blowers, victims, witnesses, and those who report or raise workplace psychosocial risk concerns will be protected
  • Obtain and provide feedback to determine the effectiveness of managing and preventing psychosocial risk within the OHS management system, both in implementation and operation
  • Empower workers and ensure they are competent to fulfil their roles and responsibilities to identify and manage psychosocial risk
  • Remove barriers that can limit worker participation and aim to enhance participation
  • Actively engage workers in a continual dialogue on the management of psychosocial risk
  • Support and encourage workers to actively participate in the management of psychosocial risk in the workplace

That’s not all. Per ISO 45001, senior leadership is already responsible for the well-functioning of the OHS management system. Given this role, senior management must also look to clarify roles, responsibilities, and authorities for managing psychosocial risk in the workplace.

Engaging workers is also a senior leadership responsibility. Guidelines, however, are necessary to garner meaningful participation. Which ones? Beyond the general requirements set forth in ISO 45001, ISO 45003 recommends:

  • Providing opportunities for feedback by workers to help the organisation determine the effectiveness of the management of psychosocial risks
  • Encouraging participation and engagement, e.g., in health and safety committees or peer-to-peer support networks if appropriate to the size and context of the organisation.

The standard also suggests that worker outreach should be ongoing – not just in the planning stages of establishing an OHS system focused on managing psychosocial risks but throughout the lifecycle of wellbeing management, as well.

Is that it? Not exactly. Increasing risks to wellbeing in the workplace mean that simply getting leadership and worker buy-in won’t be enough. That is – not without the right management system guidance. For more on that guidance, download our guide to ISO 45003.

Download Guide to Understanding ISO 45003: Psychological Health and Safety at Work