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The Noggin Platform

The world’s leading platform for integrated safety & security management.

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  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

Learn More
Request a Demo
  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
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Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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Guide

10 Steps to an Effective Crisis Management Plan

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Noggin - 10 Steps to an Effective Crisis Management Plan THUMBNAIL - 2022
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The Stages of Crisis: Understanding the Crisis Management Lifecycle

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Understanding ISO 22361 for Crisis Management

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Best Practice Strategies to Maintain Resilience

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NEWS

Technology expert's tips for safety management platforms

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A Comprehensive Guide to Understanding ISO45001

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Who We Are

The world’s leading platform for integrated safety & security management.

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Why It’s Time to Start Streamlining Internal Crisis Communications

When managing critical events, communication matters. It matters a lot. Effective crisis communication is crucial to crisis and critical events management. A component of effective crisis management that’s proven too easy to ignore, though, is the need to streamline internal crisis communications. 

Streamlining internal crisis communications not prioritized

Well, an entire industry has grown up around the need to formalise external communications to the public, media, and other important stakeholders. Public Relations comes in; professional press announcements go out; the C-suite gets trained; not a word left to chance.

Sure, the trappings of an expert external communications outfit are important. But no less important is the timing, speed, accuracy, and substance of the messages themselves.

Those factors, of course, remain dependent on the quality of internal crisis communications. Internal crisis communications don’t just find their way into public-facing messaging. They’re also crucial to getting crisis decision making right in the first place.

However, too few teams work on streamlining business communication during a crisis, or routinising the way information flows at every stage of the crisis management lifecycle. Specifically, they remain blithely unaware of the many ways in which the overload of information sources (e.g., email, text, informal chat, off-the-record debriefs) prevent the orderly flow of crisis communication. What are the main consequences?          

  • Appointed crisis teams get bogged down. Chat and chat services keep growing in kind. But too much chat on too many chat streams, without even factoring email and paper logs, simply overwhelms crisis practitioners, especially during an active crisis.
  • Relevant information gets ignored. Conducting so many disparate conversations on so many disparate services only increases the chance that valuable pieces of information won’t be adequately considered or even seen at all.
  • Sensitive data might get leaked. Plenty of services fall short of enterprise-grade privacy and security standards. That means that private conversations over them are liable to be hacked and leaked. Those conversations about critical issues often include senior stakeholders. When informal, out-of-context chats get leaked, they tend to trigger major reputational crises on top of the underlying crisis issue being discussed in the first place.

Factors to consider when streamlining internal communications

What can be done, instead? Maintaining crisis communication hygiene needs to be its own competency within the larger crisis management capability.

Of course, it helps if crisis chat can be blended with more structured information in a secure environment related to the orderly flow of crisis information. That’s because maintaining a secure record of communications can be extremely valuable when trying to understand the chronology of events for a post incident report.

To do so, crisis management software, with in built chat functionality, should come equipped with multiple layers of security. Crisis leaders should find a service that is secure at both the application and infrastructure levels. Remember, standards and certifications matter here. For instance, find a service that offers the latest standard in transport layer security.

What’s more, data centres should also be in compliance. Plenty of technology vendors have migrated to the cloud. That means sensitive data is now more likely to be housed in data centres. As such, it’s critical to ensure that your vendor’s data centres are themselves certified to ISO27001 and fully compliant with the legal and regulatory strictures of the region they’re in.

Free-for-all crisis communications can get you in trouble, while degrading the overall crisis response. It’s important, therefore, to integrate chat within a secure crisis management solution. 

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