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Meet Noggin

An integrated resilience workspace that seamlessly integrates 10 core solutions into one, easy-to-use software platform.

Business Continuity
Business Continuity
Operational Resilience
Operational Resilience
Crisis Communications
Crisis Communications
Operational Risk Management
Operational Risk Management
Crisis & Incident Management
Crisis & Incident Management
Third-Party Risk Management
Third-Party Risk Management
Emergency Management
Emergency Management
Safety Management
Safety Management
Investigations and Case Management
Investigations & Case Management
Security Management
Security Management

The Noggin Platform

The world's leading integrated resilience workspace for risk and business continuity management, operational resilience, incident & crisis management, and security & safety operations.

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Industries

Explore Noggin's integrated resilience software, purpose-built for any industry.

Aviation
Aviation & Airports
Construction
Construction
Counter Terrorism
Counter-Terrorism
Care Services
Care Services
Education
Education
Financial Services
Financial Services
Healthcare
Healthcare & Hospitals
Manufacturing
Manufacturing
Mining Oil & Gas
Mining, Oil & Gas
Government
Public Safety & Government
Retail & Hospitality
Retail & Hospitality
Technology
Technology
Transportation
Transportation
Utilities
Utilities
Venues & Entertainment
Venues & Entertainment
Resilience Management Buyers Guide - Thumbnail
A Resilience Management Software Buyer's Guide
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Who We Are

The world’s leading platform for integrated safety & security management.

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Enhancing Situational Awareness with Data Alerts
Table of Contents
    Table of Contents

    Alert fatigue was the story of 2023. Data even confirmed that up to a quarter of intrusion alerts went uninvestigated. And users spend about half an hour chasing down each false positive or actual alarm. How then to get serious about alert fatigue to enhance situational awareness in the new year? Read on to find.

    How alert fatigue erodes situational awareness

    The first thing to do is to understand the issue.

    Alert fatigue happens when huge numbers of alerts desensitize responding individuals to individual alerts.

    The term itself comes from healthcare. After the introduction of clinical decision support systems, researchers began noting that those systems were issuing excessive of limited clinical usefulness.

    The excessive warnings caused “alert fatigue.” And physicians, receiving too many alerts, began tuning them out.

    The same thing is happening in cybersecurity. Cyber data alerts have been on the upswing, dramatically so since COVID.

    Staff surveyed by IDC staff reported spending more time (32 minutes) on alerts that turned out to be false leads than on actionable alerts.

    As a result, larger enterprises saw personnel ignore nearly a third of all alerts.

    It’s even caused a recruitment crisis.

    Employees, particularly Security Operations Center (SOC) staffers, admit that they don’t want the thankless task of wading through innumerable data alerts.

    Addressing alert fatigue with security management software to enhance situational awareness

    What can be done?

    Here, security management software is the only way to ensure the right data alerts get through to contribute to situational awareness in security management. Thanks to powerful workflow automation, these technologies help to aggregate and visualize alerts, thereby accelerating investigation speeds and response times.

    How so?

    The flexible, digital solutions which boast such information-management modalities work by capturing and consuming information from multiple sources, to provide a real-time common operating picture of the task or operation at hand.

    That’s not all; they also:

    • Leverage powerful, yet easy-to-set-up workflows, to control and automate management processes and standard operating procedures, keeping the right stakeholders informed across multiple communications mediums
    • Ensure through analytics and reporting tools that decision-makers have the correct information in the best available format, when they need it
    • Track tasks to ensure that the right actions are taken and followed through, helping you to assign, manage, and track resources
    • Provides a case management framework, orchestrating information flows throughout the organization, providing consistency where multiple systems, sources, and processes are employed, and enabling the secure exchange of information and coordination of resources across multiple stakeholders

    Further benefits contributing to situational awareness include:

    • Reinforced intelligence tasking and response
    • Automated review, approval, escalations, and interactions across the organization and externally
    • Enhanced ability to relate assets, events, contacts to provide a complete picture of requests, incidents, and tasks
    • An executive view of progress, emerging issues, and crises
    • Support for scalable processes to handle routine or commodity threats
    • Support for intelligence gathering for entities of interest including evidence gathering and multi-party coordination
    • Ability to accommodate low privilege users without gaining access to more sensitive information
    • Highlighted prioritized assets

    In close, in 2023, alert fatigue became a major issue. Fortunately, security management platforms help get the right information in and keep the wrong information out, limiting the effects of alert fatigue and enhancing situational awareness.

    Of course, alert fatigue isn’t the only challenge to improved situational awareness in security risk management. To learn about the others, check out: Situational Awareness to Enhance Security Management.

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