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Latest Articles

APRA CPS 230 is Final: Here’s what you should know

An independent statutory authority, the Australian Prudential Regulation Authority (APRA) supervises financial and related institutions across the...

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5 Essential Features of Work Safety Management Software

Safety teams are responsible for managing safety risk and assuring the effectiveness of controls. The technological element that helps is safety...

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7 Attributes of a Crisis Management Capability

Crises are growing in kind, cost, and intensity. Which means that getting your crisis management capability off the ground has never been more...

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Business Continuity Best-Practice Guidelines for Your Clients

We’re seeing big increases in the number of organizations certified to ISO 22301. Your clients are likely to figure among those ranks. But even if...

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How the UK is scaling up preparedness for Terrorist Attacks

Over the last decades, the rise of DIY terrorist techniques has exposed the vulnerability of events, attendees, and the venues and public spaces...

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What’s the Role of Emergency Managers during a Cyber Incident?

It’s never been more important to have cybersecurity programs in place to enable quick, effective resolutions when incidents happen.

But what...

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Workplace Guidance for the Wellbeing Crisis

The pandemic had a catalyzing effect on the mental health crisis, with a report in JAMA Health Forum noting that 38% more people are in mental...

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How to Get on Top of Operational Resilience Dependency Mapping

Operational resilience is the ability to deliver operations, including critical operations and core business lines, through a disruption from any...

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The Role of Analytics in Operational Risk Management

If you’re involved in business, then you’re involved in risk. And the specific type of risk is operational risk.

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A Best-Practice Approach to Compliance Tracking in Risk Management

Compliance management is the ongoing process of monitoring and assessing systems to ensure they comply with industry and security standards as well...

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A Short Introduction to Operational Risk Management

Nowadays, crisis and business continuity managers don’t only have to worry about external threats to the organization. Internal risks matter just as...

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7 Attributes of a Crisis Management Capability

Crises are growing in kind, cost, and intensity. Which means that getting your crisis management capability off the ground has never been more...

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The 8 Do’s and Don’ts of Crisis Communication

Crisis communication is easy to ignore when things go well but hard to ignore when things go wrong.

Indeed, some of the crises we remember best are...

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6 Essential Elements of a Crisis Communication Plan

The crises we remember best are the communication disasters; flailing before the public, the hapless CEO grilled by relentless reporters and...

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Getting Started with Business Continuity Testing

75% of businesses without a business continuity plan (BCP) fail three years after disaster. But in 2024, an untested BCP won’t offer much in the way...

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Digital Strategies to Manage Third-Party Risk

It’s become clear, third-party risk is a huge deal. Companies are even outsourcing their critical functions especially to cloud-service providers...

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What Clients Need to Implement ISO 22398

As clients well know, ISO 22398 lays out the procedures necessary for planning, implementing, managing, evaluating, reporting, and improving crisis...

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What’s Going on with Collaboration in Crisis Management?

Covid proved a wake-up call for most organizations. They belatedly realized the importance of having an effective crisis management capability. But...

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Crisis Communication: Top Client Challenges

Clients can intuit that business crises often become infamous when communication with stakeholders goes awry. But to get their crisis communication...

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Seven Types of Crisis that Require a Business Continuity Plan

Business continuity is all about an organization’s level of readiness to maintain its critical functions in the event of a crisis or disruption. What...

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What You Need to Know about ISO 22361: Crisis Management Standard

Following on the heels of previous resilience management standards, last year, the International Organization for Standardization released its...

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The Top Four Crises of the Last 12 Months

To those who thought bank runs belonged to the 1920s and 30s, this year’s top crisis, the most significant of the last twelve months, ought to...

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What You Need to Know about Crisis Leadership

Crisis leaders must demonstrate integrity, empathy, compassion, authority, and determination, attributes that defuse tension, provide a focus for...

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