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The Noggin Platform

The world's leading integrated resilience workspace for risk and business continuity management, operational resilience, incident & crisis management, and security & safety operations.

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  • Crisis management Crisis Management
  • Emergency Management Emergency Management

Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Safety Management Safety Management
  • Employee Health & Wellbeing Employee Health & Wellbeing
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Asset Management Asset Management
  • Contractor Management Contractor Management
  • Visitor Management Visitor Management
  • Emergency Management Emergency Management

All the tools needed to automate your safety management system in one easy-to-use platform, following ISO standards. Increase efficiency with powerful automation capabilities and provide real time insights to all levels of your business. Configurable notifications, workflows, analytics, and mapping empower your safety personnel to make better decisions wherever they are.

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Maintain a comprehensive view of the wellbeing of your workers, their needs, and the wellbeing initiatives conducted in your organization. Through various assessments, checks, analytics, and resources you can easily manage both the physical and mental wellbeing of personnel across various locations and programs.

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A suite of tools to collect risk data from across your organziation from a range of stakeholders, in real time, and based on ISO standards. Fully customisable, with everything from a simple pre-task assessment though to an organisational risk register, we make it easy to capture risk data and provide the analytics to derive rich insights, to keep your organisation safe and compliant.

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Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilisation, share documentation and report issues.

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Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

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  • Physical Security Physical Security
  • Cyber Security Cyber Security
  • Visitor Management Visitor Management
  • Critical Infrastructure Protection Critical Infrastructure Protection
  • Emergency Management Emergency Management
  • Governance Risk & Compliance Governance, Risk & Compliance
  • Asset Management Asset Management
  • Contractor Management Contractor Management

Proactively manage all aspects of physical security operations from anywhere, on any device. Based on ISO standards, streamline your operations using workflow automations to guide information capture, enrichment, follow up tasks, and notifications. Validate threats and risks to drive better investment of your resources.

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Manage cyber threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions, and drive continual improvement review cycles.

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Streamline visitor sign-in using a QR code on a form tailored for your organisation. Visitors can complete inductions, answer questions and acknowledge content then have notifications triggered to their host based on their responses. Once on site, manage visitor cards, broadcast notifications and understand visitor trends to optimise your processes.

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Consolidate the threat and risk picture across all your assets, easily demonstrate compliance with security obligations, and gain an ‘all threats’ perspective encompassing physical, cyber, personnel and supply chain. Address and manage cyber threats without having to implement costly new ICT systems and drive continuous improvement and review cycles.

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All the information and tools needed to manage any incident effectively through the entire lifecycle of mitigation, preparedness, response, and recovery, following ISO, ICS and other national standards. Keep your whole team following the same plans, communicating on the same platform, and viewing the same operating picture - from any place or device.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
Request a Demo

Track all your assets from your vehicle fleet, fixed or mobile plant and equipment though to your critical infrastructure using our range of tools. Plan maintenance ahead of time and by collecting lead indicator data from checklists and assessments on any mobile device, then enable users to update the status of your assets to track utilization, share documentation and report issues.

Learn More
Request a Demo

Save time and money by enabling contractors to self-register and progress through a customizable workflow, to check documentation before becoming an approved contractor. Contractors can then be automatically followed up using workflows and notifications to keep their organziation compliant.

Learn More
Request a Demo
  • Business Continuity Planning Business Continuity Planning
  • Crisis Management Crisis Management
  • Governance Risk & Compliance Governance, Risk & Compliance (GRC)
  • Continuity of Operations Continuity of Operations (COOP)

Follow ISO standard approaches to determine disruption impacts and develop plans & recovery strategies to address risks. Track gaps, dependencies and tests, capture exercises, and manage insurance details. Scale up to any incident and back down to business as usual as quickly as possible and drive continuous improvement.

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Apply best practices to plan for, respond to, and manage critical events and exercises. Built on ISO standards, you can respond faster with better collaboration using plans and playbooks, smart workflows, and real-time dashboards and insights, to ensure better incident response, decision-making, and continuous improvement.

Learn More
Request a Demo

Manage cyber, emergency and security threats, risks, and treatments based on industry best-practice guidelines and ISO standards. Plan objectives and set targets, manage all elements of standards-compliance, and schedule and record audits and inspections. Manage non-compliances and corrective actions and drive continual improvement review cycles.

Learn More
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Ensure preparedness across your organisation. Conduct business impact assessments and quickly identify essential functions. Assess hazard and threat risks. Identify technology, assets, facilities, and critical personnel. Gather and assemble essential information and documents. Develop, test and maintain your COOP plans. From readiness and preparedness to reconstitution, manage all four phases of the Continuity of Operations Plan to minimize business loss and disruption.

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Determining the ROI of Operational Resilience

Ever get a client that’s asked, what’s the ROI of Operational Resilience (OpRes)? You likely have. And if you’ve been stymied, just tell them it’s the price of a major disruption, including associated financial, reputational, and other non-monetary costs. How do we determine the ROI of OpRes? Read on to find out.

The Medibank data breach reveals the ROI of OpRes

Here, it’s instructive to look to a recent crisis.

In October of 2022, Medibank, one of Australia’s largest insurers, detected unusual activity on its internal systems, in what would soon become one of the top crises of the last 12 months.

The insurer was soon approached by a third party looking to extort money with claims that it had illegally removed Medibank customer data. These claims were soon verified, bolstering the validity of the threat to release the data of high-profile customers if ransom demands weren’t met.

Sensing that there was little chance that the company would recover the stolen data, Medibank refused to pay the ransom.

Investigative journalists, however, soon alleged that the breach itself was the result of hackers gaining access to Medibank’s internal systems. Journalists claimed that these systems were accessed via compromised login credentials.

Medibank, for its part, eventually revealed that the data of 9.7 million past and present customers had been accessed, including email addresses, phone numbers, addresses, Medicare numbers, names, dates of birth, passport numbers, and visa details, as well as private medical information.  

Many of these documents would soon be released on the dark web by the hacker, linked to a Russian cyber gang, with the Australian Federal Police, Commonwealth agencies, and the Five Eyes Law Enforcement partners all investigating.

For Medibank and its customers, though, the damage was done. The repercussions would be likewise swift.

Medibank now faces its fourth class-action lawsuit over the cyberattack.

And that’s not all.

The nation’s prudential regulator, APRA (Australian Prudential Regulation Authority) took the extraordinary step of imposing an AUD 250 million increase in Medibank’s capital adequacy requirement.

Why?

The regulator claims the sharp increase in capital requirements reflect the demonstrated weakness of Medibank’s information security environment. 

What’s OpRes got to do with it?

How does this relate to the ROI of OpRes?

By definition, OpRes is the capability that ensures that such disruptions don’t happen. And if they do, they’re not so devastating.

Indeed, here, OpRes refers to the initiatives meant to expand business continuity management programs with an effort toward focus on impacts, connected risk appetite, and tolerance levels for disruption of product or service delivery to internal and external stakeholders, e.g., such as employees, customers, citizens, and partners.

Is it worthwhile, then, for clients to invest in these initiatives?

The case of Medibank more than suggests they are.

For, clients can either shell out the upfront costs for an effective OpRes program that would mitigate the risk of a serious service disruption. Or, they can suffer that disruption – as one in every two organizations do according to industry data – and pay the average price of USD 10,000 per hour to deal with it.

But how to build an effective OpRes program? Download our guide to OpRes Best Practices to find out.

Download Best-Practice Strategies to Maintain Resilience amidst Complex Disruptions