Despite their clear benefit, physical EOCs aren’t a cure-all, especially when it comes to effective lifecycle management. The limitations with a solely physical EOC set up are borne out in the case evidence. It turns out that physical EOCs aren’t always effectively used during trainings and exercises, nor is the use of standardized incident command systems always critically evaluated within the EOCi. It’s also not uncommon that organizations don’t have anywhere, anytime access to key resources, such as exercise and debriefing guides produced by national emergency organizations, a key prerequisite for success in an emergency response scenario.
What’s going on here? Meeting incident response objectives often requires more efficient measures than physical EOCs can facilitate. That doesn’t mean dispensing with physical EOCs altogether – far from it – instead supplementing integrated emergency management practices with a virtual emergency operations center.
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